Assistant Supervisor

We are currently searching for a passionate and motivated Full Time Assistant Supervisor to work in our Onondaga Crisis Residence Program. 

Liberty Resources has 4 Crisis Residence locations with 3-8 beds in Syracuse, Oneida, Oswego, and Auburn. The respite homes are community based residential programs that provide a therapeutic environment for adults experiencing a mental health crisis. The program provides Peer Support Services utilizing individuals with a history of lived experience with mental health challenges and a willingness to share their story as well as Crisis Support Staff who have extensive experience in the field.  The staff provides services including but not limited to health and wellness coaching, reoccurrence prevention planning, wellness activities, family support, conflict resolution, and referrals and linkage services.  The goal is to stabilize crisis to support a guest’s safe return to their community and to provide preventive measures for reducing un-necessary emergency department visits and hospitalizations.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

Assistant Supervisor Position Summary:

The Crisis Respite Lead Senior Peer/Assistant Supervisor provides support to individuals experiencing challenges in daily life that create risk for an escalation of symptoms that cannot be managed in the individual’s home and community environment. The Lead Senior Peer will report to the Program Supervisor and support oversight of all of the regional respite programs. The Lead Peer will work with staff to ensure peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services are provided to guests as needed across the region. The Lead Peer will report to the Program Supervisor and support oversight of all of the regional respite programs.

Assistant Supervisor Job Responsibilities:

• Provides direct supervision to the Residential Support Staff including 1:1 supervision and group Peer supervisions as needed.
• In collaboration with the respite leadership team, oversees the daily operations of the respite programs during day, evening, overnight, and weekend hours.
• Recruits, hires, and orients program staff.
• Assumes implementation of service plans for each resident.
• Assists the Program Supervisor in the oversight of program case records through regular chart audits; ensures compliance with NYS OMH and Medicaid billing regulations
• Works with the Utilization Manager, Transitional Navigator, and other program staff to coordinate Crisis Intervention Services’ Utilization Review process.
• Provides supportive counseling, as necessary and encourages each resident to make healthier choices in their daily lives.

• Assures that household responsibilities and housekeeping functions are performed as required. Completes cleaning tasks as necessary.

• Maintains the physical plant through regular inspection and ensures the upkeep of the respite program site is maintained via program and maintenance staff; ensures compliance with all relevant health and safety codes (fire, safety, OSHA); maintains program certifications.

• Provides day-to-day oversight of Residential Support Staff, coordinating assignments of daily tasks. 

• Responds to and effectively handles emergency situations that may require flexibility of both time and area of assignment along with on-call responsibility. Takes necessary action to ensure staff coverage, appropriate crisis interventions, untoward incident notification and staff debriefing

Assistant Supervisor Qualifications:

• Have personal experience as a recipient of mental health services with a willingness to share personal and practical experience, knowledge, and first-hand insight to benefit program guests.  
• 1 year of experience working in a behavioral health setting with individuals with a mental health diagnosis required.
• Certified by the Office of Mental Health (OMH) as a Certified Peer Specialist or Office of Alcoholism and Substance Abuse (OASAS) as a Certified Peer Recovery Advocate or willingness to become certified within six months of hire.
• Minimum of high school diploma or equivalent (GED). 
• Work experience in a behavioral health or related setting providing peer support is helpful.
• A respect for and high level of comfort around people experiencing psychiatric crisis. 
• Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.

Pay: $20.00-$22.00 per hour

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws

Welcome to Wholehearted Health!

Liberty Resources is an Equal Opportunity Employer.