Field Service & Install Tech

About this Role:

Windstream’s team of Field Install and Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Field Install and Service Technicians care about technology and connecting customers to products they value. By providing technical expertise and customer support, our Field Install and Service Technicians create meaningful connections with customers that create long-term relationships.  This is a safety sensitive position.

What You’ll Do:  

• No Experience needed - Windstream’s training program will teach you how to install and repair residential and business communications services including telephone, internet, and video. 
• Learn to work with tools and test equipment to provide service of multiple different technologies and network designs.  
• Recommend products and services to resolve the communications needs of customers. 
• Work in both buried and aerial plant requiring pole climbing and ladder skills.  
• Safely operate and maintain clean and organized company service vehicle.  
• Work in both inside and outside environments.  
• Complete necessary safety training and follow safety standards and regulations.   
• You will report to the Manager of Local Operations  

 Do You Have:

• Basic technology and math skills  
• Valid driver’s license and safe driving record  
• Ability to distinguish colors in use of color-coded cable.  
• Ability to use equipment with maximum load capacity of 275lbs.  
• Ability to lift 50lbs and capable of working aloft. 
• Ability to successfully complete required safety training. 
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. 
• Ability to respond to after hour callouts. 
• High School Degree or GED equivalent  

***Notice to Internal Applicants:While Windstream will always select the most qualified applicant, internal applicants currently employed by Windstream as a CST II will retain the CST II job title if selected and transfer offer is extended. For those in an equivalent grade you must have at least 1 year experience with Windstream as a CST I to be considered for a CST II title.

Physical Tasks– Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33% 

Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100% 

Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% 

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66% 

Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33% 

Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van 

Types of Driver’s License Required: Driver’s License 

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