ES Enterprise Ops - Customer Development Mgr I-WE

• Windstream Enterprise has an immediate need for a Customer Development Manager I interested in working alongside fellow WE employees in building a foundation for our customers' success. We do this by acting as Pathfinders, pursuing a daily dedication to the following behaviors:

  • We approach each situation with a responsive and highly agile style, always meeting customers on their own terms.
  • We take the time to listen, learn and acknowledge the context of a customer's pain points.
  • We dig deeper into problems and seek new and better answers for our customers' unique requirements.
  • We guide customers towards the right solutions by leveraging our deep expertise and portfolio of innovative next-generation technology.
  • We deliver a direct response to our customer's needs, focusing on technologies that set the stage for growth

  JOB DESCRIPTION

  As a Windstream Enterprise Customer Development Manager I, you will:

  • Proactively reach out to a base of established Windstream Enterprise clients to build and maintain relationships while enhancing our customer's businesses with our cutting-edge technology solutions.
  • Develop and foster relationships with decision makers and/or IT vendors with the goal of becoming the go-to resource for communications solutions.
  • Work with Sales partner to upsell communication solutions to decision makers within a designated customer base.
  • Leverage your expertise in a consultative sales approach as you design a customized communication solution for your clients.
  • Develop proposals and negotiate pricing within company margins.
  • Manage and maintain a pipeline to meet or exceed monthly renewal and conversion goals and initiatives.
  • Adhere to quality standards, including efficiency, customer feedback, and knowledge-based metrics.
  • Record all activities, transactions, and communications with customers.
  • Understand the latest products, processes, and promotions to provide the right solution to our clients.
  • Make outbound calls to identify and engage decision-makers and close sales.
  • Collaborate with Sales Engineering and Sales Support teams to determine appropriate solutions to meet client needs.
  • Close sales and track orders through to service delivery to provide a best-in-class customer experience.
  • Participate in Windstream Enterprise culture to build a positive, motivated, sales team
  • Enterprise culture to build a positive, motivated, sales team!

Do You Have:

College degree or equivalent and 2-5 years professional level job related experience (inside or direct sales experience); or 6+ years professional level equivalent related experience; or a combination of education and related professional level experience required.

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier