Business Systems Tech I

About the Role:

As a business systems technician you will install, repair, support, maintain and promote Windstream products and services used by small, medium, and large businesses and residential customers.

The products, services, and equipment you will work with providevoice, data, video, network, and transport services to customers.

 This is a safety sensitive position.

Do You Have:

• Ability to correctly identify all colors of a color-coded cable, work aloft, work with and maintain assigned tools and equipment, lift at least 50 pounds, and meet the weight requirements as defined in Windstream's Safe Load Limits for Equipment and Ladders Policy.  
• Strong communication skills, the ability to professionally interact with the public, customers, co-workers, and managers and maintain a neat appearance.
• Ability to multi-task, write legibly, prepare, and maintain accurate records, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills.
• Available to work an assigned schedule including weekends and holidays, overtime, after hours callouts and during non-scheduled hours. As well as work in any assigned location. *Must reside within a reasonable distance of assigned reporting center*
• Ability to complete on the job training and testing and to attend schools for training, which may require overnight travel.
• Working knowledge of telephony outside plant including drops, cross-boxes, fiber systems, terminals, etc.
• A working knowledge of computers and applications.
• Experience selling products and services to existing or potential customers.
• Associate degree in a technical discipline and 3-4 years technical/telephony experience with 3+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

Physical Tasks– Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%

Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%

Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66%

Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%

Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Types of Driver’s License Required: Driver’s License