Supervisor Quality Assurance

Summary/Purpose

Essential Duties and Accountabilities:

• Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with Quality Area Manager to maximize product reliability and minimize costs.
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Plans, promotes, and organizes training activities related to product quality and reliability.
• Investigates customer complaints regarding quality and insures appropriate action and customer satisfaction.
• Assures completion of appropriate quality planning and implementation of established control plans.
• Directs the implementation and maintenance of the quality policy, quality procedures and instructions.
• Coordinates and schedules internal quality audits and assists with the review of results.
• Insures corrective and preventative actions are carried out by the members of the management team to eliminate any nonconformance in the system.
• Insures all tests and inspection procedures are carried out.
• Regularly report to the management team an assessment of the divisions quality performance
• Conduct supplier appraisals.
• Interface with suppliers using verbal, written and graphical communication tools to ensure that products are within Koyo’s specifications.
• Develops sampling procedure and inspection methods for incoming material from suppliers.
• Continually increase “quality awareness” in all associates and suppliers.
• Identify and complete training requirements for quality associates.
• Directs and coordinates the day to day work activities of Quality Maintenance and Calibration Technicians.
• Represent the manufacturing division at internal and external meetings
• Other duties as assigned.

Supervisory Responsibilities:

• This role will have direct reports 

Education and Experience:

• Bachelor’s degree (BA/BS) from four year college or university and 3 to 5 years relevant experience; or 7-10 years related experience and/or training; or equivalent combination of education and experience

Work Environment/Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• The performance of this position will require exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
• Travel by automobile and plane required approximately 10-20% of time.

Employee may perform other duties as requested, directed or assigned.