CHINESE DELI COOK/FRYER FOOD 4 LESS HAMMER LANE #5

Job Title: Cook / Fryer 

Location: PAQ, Inc 

Reports To: Kitchen Lead 

Employee Type: Regular, Full-Time 

Exemption Type:Non-Exempt 

Updated:06/17/2024 

Job Summary: 

TheCook/Fryerprovides excellent food and customer service by properly cookingand serving menu itemsfor clientele in a timelyfashion,reporting to the Kitchen Lead as needed. Additionally,they are also responsible for contributing to a positive shopping experience for customers,including assisting in maintaining companyquality standards. 

Essential Functions of the Position: 

• Assistscustomers with purchase of food and drink. 

• Provides help with food preparation such as but not limited to cleaning, prepping ingredients and sauces, marinating meats. 

• Cutting ofmeat to fit menu needs. 

• Ensures quality standards by properly following FIFO ( firstin first out) methodology. 

• Cooks and fries all menu items to company quality standards. 

• Monitors inventoryshrink to avoid unnecessary losses. 

• Cleans and sanitizes restaurant and work-related equipment. 

• Responsible for proper sanitary food storage of hot and cold food. 

• Monitors temperatures to ensure food safety standards are met. 

• Receives and puts away vendor orders. 

• Assistscustomers with ordering and service as needed. 

• Addresses and resolves customers'complaints and concernswithin capabilities topromote good public relations, escalatingto store management if necessary. 

• May assistwith fulfillment of online customer orders with accuracy and efficiency. 

• Assistsin ensuring afavorable company image forcustomers by maintaininga clean, attractiveand friendly restaurant. 

• Maintains a neat, well-groomed personal appearance at all times including observing company appearance standards.  

• Complies withall safety policies and procedures. 

• Follows local, stateand federal health and civil code regulations. 

• Complies withall state, county and local weights and measures laws and labeling requirements. 

• Reports malfunctioning refrigeration or equipment to management immediately.  

• Observes shift operating hours at all times as scheduled or assigned by  management. 

• Greets all customers and provides them with prompt and courteous service 

• Performs all other duties and assignments as directed. 

Knowledge, Skillsand Abilities: 

• 1+ years of Cash Handlingand Restaurant experience preferredbutnot required. 

• Ability to follow company protocols for receiving productto ensure product quality standards and accuracy of quantity. 

• Good verbal communication skills. 

• Capable of using interpersonal skills to manage employees and assist customers in a variety of situations. 

• Ability to follow all safety protocols including food safety and properly utilizingand maintaining necessary equipment. 

Physical Requirements: 

• Performing the duties of this job the employee is regularly required to sit, stand and use hands tooperate cash registers. 

• Ability to stand for long periodsof time. 

• Ability to lift upto30-40 lbs. as needed. 

• Hand eye coordination and dexterity to properly utilizecash registers and other job relatedequipment. 

Work Conditions: 

• Standard Work Hours: Typically, every day of the week including weekends and holidayswith occasional overtime to meet project deadlines. 

• Workenvironment includes refrigerated storage areas and relatively dampor humid conditions including wet or slippery floor surfaces. 

• Noise levels are typically moderate but can be extremely noisy if a need arises to check on refrigeration or enter the compressor/machine room. 

• Dress Code: Professional and presentable.