MEDICAL - Woon - Patient Service Representative I Medical
450 RI-126, Woonsocket, RI 02895, USA
Req #1880
Wednesday, June 19, 2024
Thundermist's Mission - To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.
Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine to prevent Covid-19. Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.
MEDICAL - Woon - Patient Service Representative I
Job Title: Patient Service Representative Medical
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Reports to: Practice Management
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Department: Medical
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FLSA Status: Non-Exempt
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Job Grade: 4
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Version Date: April 4, 2023
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General Responsibilities:
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The Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering patient demographics, answering all incoming calls, collecting co-payments and/or balances from office visits, taking complete and accurate messages, and documenting appropriately. This position is also responsible for identifying issues and reporting to appropriate staff for resolution.
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Qualifications:
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Required Qualifications:
Preferred Qualifications:
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Significant Job Functions:
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Physical Effort / Environment:
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Work Schedule Demands:
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Communication Skills:
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Competencies/Additional Skills:
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Confidentiality of Information:
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Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information.
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ADA & EEOC Statement:
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Thundermist provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Other details
- Pay Type Hourly
- Min Hiring Rate $17.33
- 450 RI-126, Woonsocket, RI 02895, USA