Student Success Center Student Office Assistant 2024-2025

Gain some valuable work experience while making a difference on campus!

Instructions for Applying to this Position

1. How to complete the Student Application:

1. If you have had an on-campus job, please log-in using your LionLink Credentials to your Dayforce account by clicking here, navigate to Main Menu then click “Careers”, search for this position title, and then click the “Apply Now” button.
2. If you have never held an on-campus job, apply through Dayforce by clicking “Apply Now” at the bottom of this job posting.  You will be taken to a new page and will be prompted to create a new candidate account”.

1. The SSC does not require a resume to apply for this position.

• If you have a resume, you are welcome to submit it with your application by selecting “Upload Resume”.
• If you do not have a resume (no previous work history), select “Upload Resume”, select the “Cut & Paste” option, and type NA.
• If you do not have a resume and would like to create one, select “Create Your Resume”.

Position Summary:

The Student Office Assistant is responsible for general administrative support to the Student Success Center and its staff.  The Student Office Assistant should be available to help with various large and small office projects, should be reliable and committed to maintaining confidentiality when appropriate, and should have a working knowledge of the Student Success Center’s services to Albright students, as well as possessing a general knowledge of College resources and policies. 

Essential Job Functions:

The Student Office Assistant helps with a variety of administrative tasks and serves as a receptionist which includes ensuring the front desk is staffed to receive all phone calls and visitors. Performs the following duties:

1. Receiving and screening incoming calls with an attention to detail and service excellence, as well as handling correspondence, forms, etc. 
2. Greeting students and other visitors, answering questions and notifying the appropriate staff member whose assistance is requested.
3. Assists with email reminders for all students and peer tutoring staff.
4. Assists with event preparation and projects as needed.
5. Manages SSC office social media accounts(s).
6. Maintains SSC office bulletin boards and signage throughout the hallways and lounge.
7. Hangs promotional and event flyers in academic buildings and common areas.
8. Makes copies, faxes, and performs campus business errands as assigned.
9. Performs other duties as assigned.

Work Environment:

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. 

The individual is routinely exposed to indoor conditions, minimum outdoor weather and temperature extremes, and moderate noise level.

Qualifications/Prerequisites:

1.  COMMUNICATION

1. We expect that student office assistants will have a positive perspective of Albright College.
2. Good interpersonal and communication skills

2.  SKILLS

1. Organizational skills
2. Ability to handle multiple tasks

All individuals in the student office position should exhibit many of the following:

1. Exercise good judgement and professionalism
2. Receptive to feedback and opportunities to share ideas for improving services
3. Ability to maintain confidentiality
4. Ability to work well with office/professional staff, peers, and faculty
5. Ability to be empathetic to students having difficulties
6. Good overall academic ability
7. Highly dependable

3.  EMPLOYMENT EXPERIENCE

1. Student office assistants are selected on the basis of academic skill, leadership, character, and the ability to communicate well with others.

4.  EDUCATION

1. Overall GPA of at least a 2.7
2. Good standing with the college

5.  LICENSES

     No former licenses are required.

At Albright, we believe our differences make us stronger and empower us to better understand and respect one another in a just and fair manner. With this in mind, the College recruits, houses, educates, employs, supports, and generally celebrates people of all statuses, identities, and backgrounds, including, but not limited to, race, ethnicity, national origin, citizenship status, religious or spiritual identity, gender and gender identity, sexual orientation, marital and parental status, veteran status, political affiliation, and physical and mental ability. Albright College is an EEO employer and, as stated above, is actively committed to inclusivity within its community. In pursuit of that, we actively encourage diversity in all dimensions among applicants for this position.
Additional information about Albright College is available at www.albright.edu.