Reaffirmation Processor - Remote Work from Home!

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. 

Purpose

The Reaffirmation Specialist operates in a team environment to participate in borrower outreach for property retention.  The specialist is a communicator, who interacts with AP Attorneys, Debtor’s Attorneys, Debtors and Client agents. The Specialist prepares returned reaffirmation agreements for filing and files the executed agreements. They communicate with the courts and stay up to date on any district or court form changes. The Reaffirmation Specialist handles reaffirmation agreements from referral to filing, communicating with clients and following up with Debtors Attorneys.

Specific Duties, Activities and Responsibilities

A Reaffirmation Specialist is responsible to proactively manage the workload assigned from the Client management system.  A specialist must be able to balance a loan portfolio from start to finish.  Specific daily tasks include but are not limited to:

• Call/Reprojection Inventory
• Reaffirmation Drafting Inventory
• Exception Follow Up Inventory
• Voicemail Return
• Outreach requirements- telephonic and electronic
• Document Prep, Delivery, Review
• Conduct rigorous analysis on returned agreements to ensure document accuracy and completion 
• Provide support to management and attorneys
• Pull, maintain and proactively work all internal reporting to stay compliant with SLAs.
• Court filing
• Special Projects

In today’s current legal environment, change is constant.  A Reaffirmation Processor must be able to easily adapt to changing legal/client requirements.  A processor must retain and apply new information related to escalated districts, loan requirements and deadline adjustments.

Job Requirements

• Minimum High School diploma.  
• Bankruptcy or Mortgage Servicing experience preferred but not required 
• Previous law firm experience is preferred but not required

General Competency Factors

• Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
• Must possess strong written and verbal communications skills.
• Must provide excellent customer service to internal and external customers
• Identifies and solves issues in a timely manner.
• Must be a team player and willing to help others in their department whenever necessary.
• Must be extremely organized and be able to multi-task.
• Conscientious with respect to work completion, deadlines, time management and attendance.
• Takes initiative in face of obstacles and identifies what needs to be done and takes action.
• Demonstrates commitment to Firm’s vision, mission, and core values.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Develops professional relationships and builds rapport with others.
• Overall good work ethic and willingness to adapt to change.

In addition to remote work for most positions, we offer a comprehensive benefit program including:  

• Company Paid Life and Disability Insurance plans 
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth
• And so much more!

Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.