Client Manager - Private Client Services
Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.
More information is available on the company's website at: www.alliant.com.
SUMMARY
Responsible for providing customer service and overall service of assigned customers and/or policies within Private Client Services. Supports Producer in soliciting of new business and identifies account rounding opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Foster overall relationship with clients ensuring retention of business and high satisfaction.
• Develop new business opportunities for existing clients and prospects.
• Initiate renewal process for existing clients, and discuss and create renewal strategy.
• Analyze and compare current exposures and develop renewal or new business specifications for marketing.
• Conduct marketing, negotiate rates, and review quotes and coverages for competitiveness and accuracy.
• Independently review policy and determine appropriate coverage; identify possible deficiencies.
• Review and summarize marketing results and prepare proposals.
• Finalize proposals and presentations.
• Bind insurance coverage and prepare binders and/or delegate certificates issuance.
• Review policies for accuracy and review contracts.
• Prepare summaries and/or schedules of coverage for clients.
• Review client accounting history, respond to accounting inquiries, correct discrepancies, and contact client on receivable collections.
• Participate in the claims process as directed by management.
• Notify Producer of pertinent information related to client retention.
• Collect fees, and reconcile and resolve any outstanding balances within 90 days of invoicing date.
• Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).
• Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor’s degree or equivalent combination of education and experience
Three (3) or more years related work experience
Valid insurance license
Must continue to meet Continuing Education requirements for license renewal
SKILLS
Proficient in Microsoft Office Suite
Knowledge of wide array of private client customizable coverages
Excellent verbal and written communication skills
Good problem solving and time management skills
Good planning, organizational and prioritization skills
Strong interpersonal skills
Ability to build trust and de-escalate concerns
Ability to work within a team and foster teamwork
Ability to maintain confidentiality
#LI-SS1
We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the “Apply Now" button.
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
For more information on Alliant Insurance Service's benefits, click here.
Other details
- Pay Type Salary
- Min Hiring Rate $60,000.00
- Max Hiring Rate $70,000.00