Customer Service Representative

Alliant Insurance is hiring a Customer Service Representative for our Senior Saving Network office in North Charleston, SC!

Senior Savings Network is an Insurance company that believes in helping customers navigate their Medicare options with trusted advisors! Company website: https://seniorsavingsnetwork.org/

POSITION HIGHLIGHTS:

•     Full-time, benefits-eligible 

•    Monday - Friday, 9:00 AM - 5:00 PM 

•    Onsite in office at 3955 Faber Pl Dr #205, North Charleston, SC 29405  

SUMMARY

Are you passionate about customer service and looking for a career opportunity with advancement? If YES, we are looking for you to join our team as a Customer Service Representative.

We offer a challenging, fast-paced environment ideal for someone with a strong customer service and/or sales background. We are looking for motivated and enthusiastic professionals who share our commitment to excellence in sales and service.

In this position, you’ll provide a wide variety of highly valued support services to our external customers and our licensed insurance agents. Advancement opportunities are available!

ESSENTIAL DUTIES AND RESPONSIBILITIES 

•    Place outbound and receive inbound calls

•    Promote the company’s product portfolio and provide service assistance to consumers

•    Respond to consumer inquiries through inbound and outbound calls as well as internet inquiries

•    Partner with sales team to better assist their clients

•    Other duties as assigned

High School Diploma or GED required

Minimum 1 year customer service or call center experience required

Ability to multi-task and handle a fast-paced work environment

Ability to navigate multiple electronic programs

Sales and Solutions or Contact Center experience a plus

Highly effective verbal and written skills preferred

Ability to perform and act professionally in all situations

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