Fixed Operations Trainer Denver, Colorado

Asbury Automotive Group Fixed Operations Trainer

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.

The Fixed Operations Trainer assists the dealership's Fixed Departments in effective customer communications, customer service, building value in our products, and organizing for greater efficiency and customer retention. The Fixed Operations Trainer is responsible for supporting the dealership's Fixed Departments in effective customer communications and customer service, building value in the products we provide, and organizing for greater efficiency and customer retention. The Trainer will visit all of the Asbury Automotive Group markets to train dealership personnel.

Duties/Responsibilities:

Schedules classroom instruction using Asbury-produced training material and dealership one-on-one and small group training.

Works with the Regional Fixed Operations Directors, National Collision Director, General Managers, Service Managers, and Collision Center Managers to assist with the personnel who will benefit from advanced training

Works in all Asbury regions and dealerships

Repair order growth, enhanced customer experience, promotion of value for customers, customer retention, and improved effectiveness of our service advisors and collision estimators

Reports regularly to management concerning program and personnel progress, with an emphasis on training needs and efficacy

Focus areas for the Fixed Operations Trainers include Manufacturer-centered Express and Accelerated Service, Vehicle Walk-Around with Customers, Multipoint Inspection, Effective Sales presentations, Closing Service Sales, CSI, Tire and Chemical Sales, and Active Delivery.

Assists in keeping the training material up to date and contributes new material when appropriate

Treats all dealership personnel professionally and with respect

Schedules classes and activities while maintaining a shared calendar

Conducts themselves in an exemplary and professional manner at all times

Ensures training materials are maintained regionally to ensure coverage and minimize printing and shipping charges

Assists in other Asbury and dealership operations as requested

Performs other related duties to benefit the mission/vision of the organization

Must be 18 years of age

Must be able to pass the pre-employment screening (background & drug test)

Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards(select management and front-line team members eligible!)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 8 weeks of paid pregnancy leave (disability leave)

Health savings

Flex spending accounts (tax-free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance, and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities

Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on vehicle purchases, parts, and service repairs

Scholarship awards

Opportunities to join our community service initiatives

Aggressive Employee referral program with bonus opportunities

Education & Experience

Two to four years of related experience and/or training or an equivalent combination of education and experience

Must have a minimum of 3-5 years of previous automotive service advisor experience

Must be able to travel approximately 90% of the time

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