ASbury Brands

Payroll Support Specialist

Duluth, GA, USA Req #1552
Tuesday, May 21, 2024

About Asbury

Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive RetailerAt Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. 


As a Payroll Support Specialist, you will have the opportunity to positively impact our business and the lives of team members and guests daily.  


We are looking for a driven, dedicated individual who is excited at the opportunity to join a successful team and continue to drive home the culture of success that has been built.

Does this sound like you? 

 Apply Now!




The Payroll Support Specialist assists our Payroll Team and Operations Team across all dealerships to ensure accurate and timely processing of various support functions.


Essential Requirements

  • High volume customer support experience
  • Acute attention to detail, process, and organization
  • Excellent customer service and communication skills; friendly, empathetic, and willing to help others – both customers and team members
  • Strong sense of urgency coupled with the ability to multi-task in a fast-paced, dynamic environment.
  • Intermediate Excel and MS Office skills
  • Meets department productivity and quality standards

Position Responsibilities

  • Monitor Solar Winds (ticketing system) queue, assign tickets as needed, research, document, and resolve issues promptly, accurately, and efficiently handle incoming calls to the payroll hotline
  • Set up new employees in UKG and various applications
  • Process weekly pay cards and monthly permanent cards
  • Process supervisor updates
  • Work with the dealerships to resolve payroll issues and concerns
  • Receive and distribute all incoming mail items, including but not limited to Garnishments and VOEs
  • Answer questions and assist with issues related to pay and time for all associates
  • Assist new hires with login issues
  • Assist employees with self-service applications
  • Support the processing team with administrative tasks
  • Understand industry standards and functions, company policies, absentee policies, and pay practices
  • Other responsibilities that your supervisor may assign

Career Growth and Advancement Opportunities

  • Payroll Specialist
  • Lead Payroll Support Specialist
  • Time and Attendance Specialist


  • High volume customer support experience
  • 1+ year of Payroll experience (UKG and Dayforce preferred)
  • 1+ year of HR Admin experience
  • Strong computer skills

Pay and Recognition: 

  • Weekly pay
  • Paid holidays & paid time off 
  • Deferred Holiday Pay Match 
  • Paid training 
  • Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks of paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax-free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance, and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which include paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities



Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

  • Job Family HR Benefits
  • Pay Type Hourly
Location on Google Maps
  • Duluth, GA, USA