Mobile Automotive Service Technician - David McDavid Lincoln Frisco

The Mobile Service Technician will examine vehicles to determine the nature and cause of the service or repair needed, perform the service or repair, and communicate with the customer. Other responsibilities include:

• Maintenance, visual inspection, and removal of parts and attachments.
• Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning
• Prepping and stocking van for the days appointments
• Commute via Mobile Service Van to customer’s home or work and perform service and repairs
• Consult with customer on work to be performed such as ensure tire pressure for proper inflation, inspect and refill fluid levels as necessary, complete vehicle inspection report, and general diagnosis and repair of vehicles.
• Providing excellent customer service keeping in mind that our customer’s perspective comes first.
• Document all work performed and recommended on assigned repair order
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
• Maintain technician proficiency as specified by Asbury standards
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
• Perform all levels of diagnosis and repair on vehicles
• Perform all levels of preventive/routine maintenance services
• Utilize product and technical training as assigned by the manufacturer and management
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information

Qualifications:

• Basic maintenance experience needed (oil change, Tire rotation, Wipers, Brakes, Etc.) 
• Communication Skills – communicates effectively with others
• Time Management – manages one’s own time and time of others
• Basic computer skills
• Clean driving record
• ASE certifications preferred
• Must have great technical and mechanical skills
• Must be a team player and have the ability to work repetitively on complex tasks
• Must be a minimum of eighteen years of age
• Must have a valid driver’s license
• Must be able to pass pre-employment screening (background & drug test)

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Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards(select management and front-line team member’s eligible!)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• Holiday savings program with company match
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities