Clinician - Adult Mobile Crisis Intervention - Boston

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts. 

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary: 

The Adult Mobile Crisis Intervention (AMCI) Clinician provides direct services to adults in crisis. This Clinician assesses each person’s needs for services and develops a treatment plan that best ensures their safety and optimizes their effective resolution of the crisis. S/he facilitates the person’s engagement or re-engagement in behavioral health services through referral to community based services that are consonant with the person’s needs and preferences. As needed, the Clinician facilitates the person’s admission to acute treatment services.  The AMCI Clinician works as part of the Boston Community Behavioral Health Center (CBHC) that provides on site assessment and support, as well as mobile capacity to conduct assessments at the person’s home, school, or agency in the Greater Boston area. S/he works as a partner in an integrated urgent care/emergency support services network. Given the nature of crisis services, provision of holiday and weekend coverage are expectations for staff working in this position.  

This position is non-exempt.

Essential Functions of the Position: 

• Provides services in a manner that is consonant with program, Bay Cove, and collaborative agencies’ standards, policies, and procedures

• Completes assessments of adults who are in crisis in a comprehensive manner attending to their safety and needs

• Develops treatment plans with and for the person in crisis that utilize community based health, behavioral health, and social services that will ameliorate the presenting crisis

• Works with the person in crisis and their support network to fortify their strengths and coping skills 

• Assists the person in crises with engagement or reengagement in needed services 

• Documents all assessments and interventions in accordance with program and Bay Cove standards

• Secures as needed financial and insurance related information to facilitate billing and payment for services rendered

• Utilizes individual supervision and team meetings in the service of optimizing the program’s overall mission 

• Maintains requisite continuing professional education as required by licensure, professional standards and Bay Cove policies

• Works effectively with police, DSCFMHC Security, and other law enforcement personnel to ensure the client’s safety

• Facilitates admission to acute inpatient care on an as needed basis

• Relates to clients, family members, and colleagues in a professional, hopeful, and respectful manner 

• Provides brief treatment and support until requisite community services can be accessed in order to minimize reliance on acute inpatient services

• Performs all other duties and projects as assigned by the MCI Director.

Job Requirements: 

• Independent Licensed Clinician preferred (LICSW/LMHC) with a minimum of 3 years’ experience working in a mental health setting

• Demonstrated assessment and treatment skills in the provision of emergency services for adults

• Demonstrated ability to de-escalate crises in a manner that ensures safety for all involved and provides for the best care and welfare of the person in crisis

• Able to assess needs and implement interventions in accordance with best practice standards for emergency care, crisis resolution, and recovery

• Ability to assess crisis emergency situations and address them with appropriate clinical treatment for clients.

• Demonstrated knowledge of risk assessment specific to acute psychiatric conditions for adults.

• Demonstrated assessment and treatment skills in the provision of emergency services for adults

• Demonstrated knowledge of varying social and behavioral health services and the nature of the treatment, rehabilitation, and supports that they offer.  Can determine the person's needs for services, refer to the appropriate resource(s), and facilitate the person’s engagement in these services

• Demonstrated knowledge of the evaluation process, including presenting problems, social, family, psychiatric, legal, and medical history. Capacity to effectively assess mental status, formulate a plan, and develop and implement an appropriate disposition for all clients

• Demonstrated ability to identify needs and strengths, assist in planning, implementing and evaluating care of individuals and their families in conjunction with an array of community resources. 

• Demonstrated professional documentation skills 

• High degree of personal organization, attention to detail, and time management skills.

• Professional writing and verbal communication skills.

• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.

• Use of personal cellular telephone for work communication.

• Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.