Associate Executive Director

Want to make your mark? At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

Do you want to be part of team who will change the way care is being delivered to seniors? If you are, then Edgehill is looking for YOU!

Come and join the largest senior living provider in New England and be part of an amazing organization that focuses on elevating the human connection in all that we do!

We are seeking a savvy and creative director to assume the role of Associate Executive Director of Operations. As the Associate Executive Director of Operations, you will report to an Executive Director and provide support by driving occupancy goals, ensuring appropriate staffing levels are in place and drive overall customer service. 

Job Responsibilities

As an Associate Executive Director of Operations, you will provide onsite sales support, and participate in monthly family meetings. You will also support in the training and development of new employees -implementing initiatives that will allow the community to run more effectively and efficiently. 

Additional responsibilities for the Associate Executive Director of Operations include:

* Reviewing bills and statements 
* Networking with outside referral sources such as Hospital and Rehab personnel
* Qualifying prospects financially through credit reports, bank statements, etc.
* Reviewing occupancy as it relates to staffing
* Assisting in the hiring and recruitment processes
* Handling resident and family grievances

As an Associate Executive Director of Operations, you must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life. You must also be patient, understanding, and empathetic.

Additional requirements include:

* Bachelor's degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
* 3-5 years of management or healthcare related experience
* Possessing budgeting and staffing experience
* Proficiency with Windows applications such as Excel and Outlook
* Ability to lift a minimum of 50 pounds