Server - Full Time

Job Summary:

The Lead Server serves food and beverages to residents and helps to ensure that all job tasks in a serving are completed in accordance with established Benchmark policies and procedures. S/he performs duties under the direction of the Food Services Director, to assure that quality food service is provided to meet the needs of the residents.

Principal Duties/Responsibilities:

• Addresses resident concerns or any problem with service immediately.
• Accounts for all residents at meals, reporting residents who do not attend to the RCD.
• Ensures all room service meals are delivered to residents’ apartments and picked up after meals.
• Monitors the dining room during mealtimes to ensure proper service.
• Takes food and beverage orders from residents and serves meals on a timely basis that are both presentable and appetizing in appearance.
• Sets up and delivers meal trays and food carts to the dining room as instructed.
• Handles requests from residents who require assistance with meal selection or have specific needs.

• Set up dining room for the next scheduled meal.

• Follows safety regulations and precautions.
• Follows established Infection Control procedures when performing daily tasks.
• Ensures that all food service areas are maintained in a clean and safe manner by assuring that necessary equipment and supplies are properly maintained.
• Reports all hazardous conditions and equipment to your supervisor.
• Reports all accidents to the Food Services Director or the Executive Director.
• Disposes of food and waste in accordance with established policies.
• Assists in daily or scheduled cleaning duties
• Cleans tables, chairs, refrigerators and freezers, etc.
• Carries soiled dishes, cups, glasses, and utensils to proper storage areas.
• Keeps work areas clean, dry, and free of food, beverages, etc.
• Returns used food trays from food carts, dining room, etc., and delivers to the dishwashing area.
• Assists in inventorying supplies.
• Obtains or replenishes necessary dining room supplies before the next scheduled meal.
• Checks room service trays before distribution.
• Assigns cleaning and resetting tasks as needed.
• Inspects all dining rooms for cleanliness before service staff leaves shifts.
• Responsible for delegating and maintaining daily checklist of tasks required to maintain Kitchen/Dining Room standards.
• Responsible to cover shift in the event of an emergency or call outs.
• Required to work every other weekend.
• May be required to work alternating shifts.

Education/Experience/Licensure/Certification:

• High school diploma or equivalent.
• Previous dining room and server experience.
• CPR certification required or ability to obtain within six months of hire.

Required Skills/Abilities:

• Must be able to interact effectively with residents and staff
• Must be able to follow written and oral instructions
• Must have knowledge of dietary procedures, as well as related Health Department regulations and guidelines pertaining to food service operations.
• Must be able to serve food and beverages for residents in a prompt and efficient manner.

PHYSICAL JOB ANALYSIS

JOB TITLE: Server/Lead Server

The principal duties and responsibilities are listed in the formal job description. This form is intended to provide a summary of the physical demands of the job.

I ______________________________ have read this job description and understand the duties and responsibilities of the position ofLead Server.I further understand that it is my responsibility to perform my duties consistent with the highest standards of Benchmark Senior Living.

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Employee Signature                                    Date                                       

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Supervisor’s Signature                                Date