Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

What You Will Accomplish

The Night Auditor creates a positive experience for all guests by delivering professional and pleasant service. They are responsible for ensuring that the check-in and check-out processes are smooth and efficient and are also responsible for performing other Front Office responsibilities.

• Greet all guests with a warm welcome
• Check guests in and out of rooms, as well as assigning rooms to guests
• Answers telephones and takes messages when needed
• May make, confirm or cancel guest reservations
• Assists guests when shuttle services as requested
• Computes bills and collects payment for guests
• Replenish Computer Paper Supply
• Responsible for posting and balancing end of day shift work
• Perform Night Audit Functions as scheduled
• Attend all meetings as requested or assigned
• Special projects as assigned by management

What You Will Bring

• Must be willing and able to work weekends and holidays
• Ability to interact with all associates and guests of the hotel
• Must be able to stand for an 8-hour shift
• Ability to work semi-independently without direct supervision by following all Hyatt Place standards
• Intermediate level computer skills and knowledge of MS Excel required
• Ability to work under minimal supervision
• Read, write and speak English fluently
• Must be able to count cash and make change in USD 
• Ability to communicate effectively with the public and other associates
• While performing the duties of this job, the employee is frequently required to sit, and push/pull, the employee is constantly required to hear and talk.  The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds.  Specific vision abilities constantly required are near vision and occasionally required include close and far vision.  Finger dexterity is required to operate a computer keyboard and calculator

Great If you have

• Guest Service/Front Office experience
• Hotel experience preferred
• High School Diploma/GED

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.