Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:  Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

What You Will Accomplish

• Cleans all areas of the property's guest rooms according to standards and procedures.
• Assigned responsibilities typically include changing linens and making beds, cleaning bathrooms, sweeping and dusting guest rooms, emptying trash, maintaining cleanliness of balconies and terraces, cleaning and dusting room furnishings as assigned.
• Restocks guestroom amenities and literature as needed.
• Maintains linen closet in a clean, neat and orderly manner. Assists with restocking as assigned.
• Responds to guest requests pertaining to room cleanliness, amenities and linen to exceed guest satisfaction.
• Immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas.
• Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
• Must wear non-slip, oil-resistant shoes.

What You Will Bring

• Prior housekeeping experience in a hotel environment preferred.

Great If you have

• Positive attitude and professional demeanor.
• No formal education required.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.