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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY Under the supervision of the SVP, Chief Internal Auditor and the VP, IT Audit Manager, the AVP, IT Internal Audit Supervisor conducts complex IT and integrated audits of operations departments, administrative departments, Information Technology departments, SOX, and other business activities of Cathay General Bancorp and its subsidiaries. As an AVP, IT Internal Audit Supervisor plans, coordinates, and directs the activities of assisting auditors. An AVP, IT Internal Audit Super ...Read more about AVP, IT Internal Audit SupervisorMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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Rancho Cucamonga, CA, USA ● Req #2281Tuesday, September 10, 2024GENERAL SUMMARY This position is responsible for designing, implementing, and supporting the Bank’s Information Security infrastructure and protecting its data and assets in accordance with established Information Security and Bank policies, published regulations and industry best practices. Responsibilities include performing risk assessments of the bank’s network, applications, and endpoint activity, and manage security projects to implement security controls or tools to mitigate cyber risk, ...Read more about AVP, Information Security EngineerMore
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GENERAL SUMMARY The VP/FVP of Model Risk Management (MRM) is part of Risk Management and is responsible for the Bank’s MRM Program. Must have a foundational understanding of model risk, credit risk, market risk, interest rate risk, pricing risk, market risk, and financial risk. The position requires owning and managing model risk management, ensuring business processes related to models are following applicable governance and policy requirements including, reviewing model risk and control proce ...Read more about VP/FVP, Model Risk ManagerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker I (PT)More
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GENERAL SUMMARY Assist Financial Advisor (FA) with all administrative related tasks. Provides sales, processing, operational, administrative, and customer service support to Financial Advisor. Assist in the coordination of activities, travel arrangements, scheduling conferences/meetings, managing Financial Advisor’s calendar, and other projects as assigned. Act as a liaison between the client, Financial Advisor, and back office. ESSENTIAL FUNCTIONS Answer telephone calls (responding, scree ...Read more about Assistant to Financial AdvisorMore
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GENERAL SUMMARY Documentation, Closing & Funding Department is responsible for preparing commercial loan documentation in LaserPro or reviewing attorney prepared loan documents, drafting Lender’s Instructions, and coordinate loan closing ensuring that all the loan documents are properly executed, and all loan terms/conditions are fulfilled and collateral perfection within allowed timeframe. ESSENTIAL FUNCTIONS Create LaserPro loan documents for all simple commercial loans (i.e. CRE loans, sim ...Read more about Loan SpecialistMore
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GENERAL SUMMARY The Data Quality Analyst will be responsible for testing data accuracy and performing data analysis and record-keeping in order to improve the quality of data on critical reports, data sets and databases. The Analyst will work with reporting teams, data domain stewards and Technology to document the lineage of critical data elements (CDEs) and implement data quality rules on CDEs with the use of the Enterprise Data Governance Tool. ESSENTIAL FUNCTIONS Other responsibilities of ...Read more about AVP, Data Quality AnalystMore
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GENERAL SUMMARY Evaluate and approve, within authorized limits, proposed extension of credit to borrowers seeking financing for commercial real estate activities. Monitor Bank’s commercial real estate lending activities to assure compliance with internal policies and regulatory requirements. ESSENTIAL FUNCTIONS Working closely with Lending Teams including Team Managers and Portfolio Managers to review and evaluate proposed new and renewal extensions of credit for commercial real estate borro ...Read more about VP/FVP, Credit AdministratorMore
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GENERAL SUMMARY The Vendor Management Risk Analyst is responsible for the ongoing monitoring of vendor relationships, coordinating and facilitating vendor risk assessments, conducting and performing due diligence/quality assurance reviews, assisting with the training of relationship managers and subject matter experts, coordinating and facilitating subject matter expert reviews of vendor due diligence material, maintaining the vendor, contract, and engagement inventories, analyzing and assessing ...Read more about Vendor Management Risk AnalystMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimi ...Read more about Relationship Banker IIMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimi ...Read more about Relationship Banker IIMore
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GENERAL SUMMARY Reporting to the Lending Administration Manager who is the Program Manager, will be the Program Officer (deputy) of nCino. Exercises a high degree of independent judgment and discretion as it pertains to the inspection for compliance and quality control of the front-end loan data from the commercial lending teams. Ensures compliance with all regulatory requirements and Bank policies within Commercial Banking. ESSENTIAL FUNCTIONS Program Officer of nCino. Works with IT and l ...Read more about Lending Administration OfficerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY The Loan Portfolio Officer (“LPO”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with Team Manager or Relationship Manager who owns the relationship of these accounts. LPO is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. LPO is expected to provide “best-in-class” service to ...Read more about Loan Portfolio OfficerMore
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Rancho Cucamonga, CA, USA ● Req #2280Wednesday, September 4, 2024GENERAL SUMMARY This position is responsible for designing, architecting, and supporting the administration and management of the Bank’s Information Security infrastructure and protecting its data and assets in accordance with established Information Security and Bank policies, published regulations and industry best practices. Responsibilities include performing risk assessments of the bank’s network, applications, and endpoint activity, propose adjustments to network topology and implementati ...Read more about VP, Information Security ArchitectMore
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GENERAL SUMMARY The Senior IT Auditor & Issues Management will perform an important role in evaluating and reviewing Issues and leading and performing Financial, Operational, Compliance, IT Audits and various value-add projects under the direction of internal audit management. The Senior IT Auditor & Issues Management will be responsible for assisting Internal Audit management with project planning, execution, and reporting. ESSENTIAL FUNCTIONS Validate issues by evaluating effectiveness and su ...Read more about Senior IT Auditor & Issues ManagementMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker I (PT)More
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker I (PT)More
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Rosemead, CA, USA ● Req #2288Tuesday, September 3, 2024GENERAL SUMMARY Responsible for review/callback of new loan bookings, renewals, monetary transactions, maintenance, and other loan servicing activity, including complex loan products. Ensure loan servicing activity follows established procedures, data entry is accurate, and proper support is obtained. ESSENTIAL FUNCTIONS Review of new loan bookings, renewals and modifications ensuring loans are entered into the servicing system accurately. Review of complex loans including construction, sy ...Read more about Loan Servicing Senior Quality Control SpecialistMore
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GENERAL SUMMARY Proactively develops a client base to which appropriate wealth management products can be sold. Analyzes customers’ financial needs and advises them on investment choices and insurance products that best meet their needs to optimize the financial performance and achieve the highest level of customer satisfaction. Ensures that all business originations are in compliance with audit and regulatory standards. DIRECT REPORTS This position may supervise the Financial Advisor Assistan ...Read more about Financial AdvisorMore
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New York, NY, USA ● Req #2381Friday, August 30, 2024GENERAL SUMMARY Responsible for the acquisition, retention and expansion of new and existing client relationships with entities from Mainland China. This position develops new business and client relationships and provides exceptional client service by taking ownership of the client experience from introducing the client to Cathay Bank through profiling the client, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Cathay Bank’s p ...Read more about AVP, Greater China Business Development OfficerMore
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GENERAL SUMMARY Perform duties under general supervision while following established policies and procedures. Supervise and audit the work of Payroll Specialists to ensure accuracy and timeliness. Provide back-up to Payroll Specialists and Payroll Officer when necessary. ESSENTIAL FUNCTIONS Processes payroll and compiles payroll data to maintain accurate payroll records. Performs routine duties of Payroll Specialist which includes updating changes, payroll adjustments and recording sick and ...Read more about Senior Payroll SpecialistMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimi ...Read more about Relationship Banker IIMore