Provider Services - Provider Data Specialist 115-1007

JOB SUMMARY:

Responsible for maintaining all aspects of provider data including provider directory, files and backup/support for directory audits. Providing departmental support to include answering phones and additional clerical duties. Assists with process improvement activities related to the flow of provider data.

KEY RESPONSIBILITIES:

• Provides efficient maintenance of provider data and provider directory.
• Provides support for audits.
• Maintains and distributes reports.
• Answering phones and routing calls appropriately.
• Perform other duties as assigned.

QUALIFICATIONS:

• Possess strong oral and written communication skills.
• Strong attention to detail.
• Successful completion of Health Care Sanctions background check.
• Ability to think quickly and respond tactfully to sometimes difficult issues in dealing with providers.
• Proficient in Microsoft applications.

EDUCATION/EXPERIENCE:

• Associates degree in business, healthcare or related area. Bachelor’s degree preferred.
• Three years of administrative experience.
• Customer Service experience preferred.