We are seeking an Administrative Program Specialist (Lighting/On-bill Financing Specialist) to support the administration of programs providing incentive funding and financing for energy efficiency projects. Working within a program-specific team, the key role of a Program Specialist is to support the team’s processes that drive energy savings for our utility clients and their customers. This includes project tracking, scheduling, performing quality control reviews, populating energy savings and rebate calculators, drafting reports, and writing proposals. This position also provides ongoing customer service support to program participants and the vendors selling energy efficient equipment.

At Cascade Energy, we believe in better.  We come to work every day with a drive for continuous improvement, and we dedicate ourselves to making industrial energy efficiency happen in smart, measurable, and sustained ways.  We offer utilities and industrial facilities novel ways to meet their sustainability, emission reduction, and energy savings goals.  We specialize in energy efficiency program design and implementation; carbon tracking and report; scope 1,2, and 3 consulting services, energy efficiency engineering; energy management software, and hands-on training and coaching.  Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives.  Cascade has offices in Oregon, Washington, Utah, Colorado, Idaho, Illinois, California, and the Northeast region.

As a 100% employee-owned company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership.  Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious.  Our customers are vitally important to us, and we pride ourselves on stellar customer service.  Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.

In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment.  Learn more about DEIA at Cascade by visiting cascadeenergy.com/deia.

Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.

What You Will Be Doing:

• Providing overall general administrative support to the program team.
• Using program-specific tools, such as calculators and forms, and help both internal and external customers use and troubleshoot the use of program-specific tools.
• Using program-specific software programs, such as SharePoint, Ajera, and Gazebo, to support team tracking and reporting needs. Ensure accurate project status, auditable records and documentation, and that projects are proceeding as planned.
• Managing program-related data entry and file management needs into programs such as Gazebo, SharePoint and customer specific reporting tools.
• Processing program-specific paperwork, such as incentive and financing applications. Confirm accuracy of information, reaching out to customers, vendors, and program staff as needed.
• Effectively communicating with program participants and their vendors in a variety of roles to collect necessary project information.
• Managing project pipelines to advance projects, monitor project expenses, forecast savings, and assist the team in hitting overall program goals.
• Performing administrative quality checks of reports, presentations, memos, collateral, and other program-specific documents. Ensure all program requirements plus formatting/branding guidelines are met.
• Preparing routine reports for both internal and external customers. This may involve running reports from program-specific software, analyzing data for accuracy and completeness, reconciling inconsistencies, reaching out to others for highlights/updates, and inserting exported information into report templates.
• Supporting the coordination and planning of meetings, events, webinars, conference calls, etc. Record and publish meeting minutes upon request.

This is a full-time, non-exempt position. Location may be fully remote in any location/state that we are already registered or based in one of Cascade Energy’s existing offices. The team and program will operate in the Pacific Time Zone. Minimal travel is anticipated for this role.

Applicants for this role are required to have:

• Associate degree (or significant coursework completed), or equivalent combination of experience and education, with preference for business administration, project management or similar area of study.
• Minimum of three years or more of work experience in a technically focused, customer service role.
• Previous experience managing multiple customers and programs across multiple locations.
• Strong MS Office Suite skills, including comfort with spreadsheets and data management.
• Strong attention to detail.
• Excellent customer service skills.
• Proactive communication that drives action and keeps stakeholders informed.

A successful candidate should also demonstrate these preferred characteristics and/or skills:

• Bachelor’s degree
• Knowledge of SharePoint
• Experience in the energy industry or familiarity with energy codes preferred
• Project or program management experience, driving inputs from multiple parties to achieve deadlines

For candidates whose experience may not align perfectly with all these preferred skills but can see themselves adding value in this role, we encourage you to still apply. Cascade is dedicated to building an inclusive and authentic workplace and places strong import on learning and development. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Our total rewards include competitive pay and excellent benefits. These include health (90% paid for team member, 70% paid for dependents on HDHP plans and 85% paid for team member, 65% paid for dependents on PPO plans),  vision, FSA or HSA options with an employer contribution, life insurance, short- and long-term disability insurance, paid parental leave, 401k retirement plan with a guaranteed 3% contribution, Employee Stock Ownership Program (ESOP), annual cash performance bonus, paid vacation, sick time, and an inclusive, flexible paid holiday policy. New for 2024 – we are excited to add an additional wellbeing contribution of $500 for HSA, FSA, or LSA (Lifestyle Spending Account).

The salary range for this position is a wide range as we are open to anyone between a Program Specialist II and Sr. Program Specialist I. The posted range, based in Portland OR is $59,500 to $79,800/per year. However, final salary offered may vary depending on non-discriminatory factors such as job-related knowledge, skills and experiences and the geographic location of the candidate.  

Please submit a current resume (PDF). We would also appreciate a letter of interest (PDF) describing why our team or the position resonates with you, and how your experience makes you a great choice for the role. If you submit a letter, please combine it with your resume in one PDF document.

• Please, no phone calls.
• Please, no outside recruiters or agencies.
• Cascade Energy is not able to provide sponsorship for work authorization in the U.S., which includes OPT.

Click here to join our Talent Community – it’s the best way to keep up with and learn more about Cascade Energy! In occasional mailings, we’ll brief you on our industrial decarbonization efforts and share more about our company culture and what makes Cascade a great place to join and to grow.