Sr. Analyst Third-Party Risk, Enterprise Risk Management

CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.

The Enterprise Risk Management (“ERM”) team is responsible for implementing the risk governance program, risk oversight, and to provide an independent view of risks faced by CardWorks, its clients and their customers.   

The Third-Party Senior Risk Analyst supports the overall direction of Third-Party Risk Management (“TPRM”) activities by identifying and assessing potential risks with current and potential third parties.

This is a hybrid position that offers some remote work with 2-3 days working in office weekly.

Essential Functions:

• Manage and support the Company’s third-party risk strategy by ensuring risk assessments, due diligence, and ongoing monitoring is conducted according to the Third-Party Risk Management policy and any gaps are accurately identified and remediated.
• Performs initial risk triage for high-risk service providers and performs assessment of service providers’ information security programs and controls as it relates to the Company’s requirements.
• Validates elements of the Third-Party Risk Assessment, working with service providers and business relationship owners to ensure data is complete, accurate and approved timely. 
• Manage the oversight/ coordination of third-party risk management and the respective oversight and performance assessments.
• Work with the Business Relationship Owners throughout the organization for current and potential third parties to obtain necessary information for risk assessments (financials, audit reports, questionnaires, policies, etc.).
• Assess, in writing, key risks that may arise from the Company’s outsourced activities and options for controlling these risks. 
• Prepares TPRM reporting for management and committees, including board of directors.
• Identifies, prioritizes and pursues opportunities to enhance the Company’s third party risk management processes and propose innovative solutions to optimize program effectiveness. 
• Manage TPRM’s system of record, RSA Archer, and provides recommendations on how to maximize the systems efficiency and user experience. 
• Adjust processes to adhere to changes in the regulatory environment.
• Oversee and maintain operational procedures for TPRM processes.
• Escalate suspected violations of law, regulations or non-compliance to Company policies.
• Drives TPRM training across the First Line of Defense to ensure roles and responsibilities across key stakeholders are clearly understood.   
• Reviews and approves certain due diligence assessments as needed.  
• Perform other duties as assigned by the Director, Third-Party Risk Management

Education and Experience:

• Bachelor’s degree in a business-related field required; or six (6) years of related work experience accepted in lieu of education
• Seven (7) years of related experience in Third-Party Risk Management, experience in Information Security Assessments preferred
• Additional experience with risk, audit or internal control monitoring experience preferred.

Summary of Qualifications:

• Must possess strong analytical skills, system skills, and writing/ communication skills
• GRC (Governance, Risk and Compliance) system experience preferable (RSA Archer experience a plus)
• Experience with Microsoft applications (Excel, Word, PowerPoint, and Visio)
• Industry experience and general knowledge of third-party risk management
• Demonstrate an ability to establish and maintain effective working relationships at all levels within the organization
• Effective planning, time management, attention to detail, customer service and problem-solving skills.
• Ability to work effectively under pressure. Skilled at handling a variety of assignments simultaneously. Flexibility and willingness to work at a rapid pace under strict time frames.
• Certifications in Third-Party Risk Assessment (CRVPM, CTPRP, CISM) preferred

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location. Our benefits offerings include medical, dental, vision, life insurance, 401(k) plan with company match, paid vacation time, sick time, as well as other benefits and programs to meet the needs of our employees. Further details will be shared during the interview or offer process, as appropriate and applicable.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic.  We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant’s personal credit history, drug testing, and employment/personal references.