Senior Human Resources Generalist

Reporting to the Senior Director, Employee and Labor Relations, the Senior Human Resources Generalist oversees the implementation and administration of Human Resources compliance and other programs and processes in field locations to ensure the most effective utilization of employees needed to maximize performance and service delivery. The Generalist ensures that direct support is provided to the field worksite locations. This ambassador of the Human Resources team is an influential, credible, and trusted partner to the Program and Property Management leadership who influences the alignment of HR and Operations by engaging the Program and Property Management leadership to gain acceptance for strategic HR, compliance, communications and other decisions. Specifically, and by directly supporting the Programs and Property Management staff, the Senior Human Resources Generalist will ensure the successful execution of learning and development, performance management, employee relations, labor relations, change management, and career pathing in partnership with Program and Property Management leadership. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Ensures effective communication with employees, enhances management-employee interaction and ensures consistent policy and procedure application, including progressive discipline, problem resolution, and workforce diversity to maximize employee engagement, effectiveness and growth 
• Acts as a Human Resources business partner and assist field leadership with compliance with organization and contract requirements 
• Supports the execution of Human Resources programs/processes in the areas of performance management, learning and development, employee relations, labor relations, and employee engagement 
• Collaborates with Human Resources partners (Talent Acquisition, Diversity, Equity and Inclusion, Benefits and Wellness, Learning and Development, Employee Relations, and Labor Relations) to identify opportunities and gaps in existing programs to meet short and long-term organizational needs 
• Supports field leadership in the effective use of temporary employee process throughout the temporary employee life cycle 
• Performs other duties as assigned 

MINIMUM QUALIFICATIONS: 

• Minimum 5 years of previous Human Resources experience 
• Bachelor’s degree in related field 
• SHRM or HRCI Certification highly desired 
• Excellent communication, interpersonal, and organizational skills 
• Demonstrate teamwork, creativity, a desire for continuous improvement, and commitment to the profession 
• Commitment to providing superior customer service 
• Ability to interact effectively with people at all levels of the organization 
• Thorough organizational skills for prioritizing workload 
• Excellent ability to work under pressure, deal with demanding deadlines
• Strong detail orientation
• A Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams, prior experience with HRIS systems required
• Experience or demonstrated understanding of social services sector, specifically in the areas of homelessness, mental health and substance use highly preferred 

 
This is a field position with time divided between Program sites (Street to Home, Transitional Housing, Permanent Housing) and Property Management sites. The Human Resources department works a hybrid schedule; however, the Senior Human Resources Generalist role was created to directly support the field and is a fully onsite position. The Senior Human Resources Generalist will work onsite four days a week in the field worksites and work one day a week from the Breaking Ground administrative offices.