Program Coordinator, Tenant 360, Living in Place

Reporting to the Assistant Director, Tenant 360, the Program Coordinator, Tenant 360, Living in Place provides time-limited case management services focused on housing retention, resource development, and community integration intended to support older adults with aging safely in the community.  The Program Coordinator provides information and referral services; benefits application and navigation assistance; resource development support; and community integration programming.  

The case management for Living in Place is typically 3–6 months of engagement and on a referral basis.  

Depending on program need, this position may carry a small caseload of more complex clients.  

This position has a 35-hour work week. This is a fully in-person position that will divide time across the Breaking Ground building portfolio. The position may require occasional evening or weekend hours to support tenant events. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Provide consultation throughout Breaking Ground programs as it specifically relates to seniors by helping staff understand and the unique needs of aging individuals and provide training.
• Encourage ongoing education and awareness among staff about aging-related issues, advancements in geriatric care and best practices
• Conduct individual and group programming and service delivery workflows that support overall programmatic goals
• Provide data for analysis to be used for internal reporting for continuous quality improvement, and external reporting for funders
• Travel to buildings to support program delivery and event logistics, including evening and weekend hours when necessary
• Perform other duties as assigned 

MINIMUM QUALIFICATIONS:   

• LMSW preferred; extensive experience working with the target population may be substituted for a master’s degree
• Minimum 3 years of experience working with homeless, mentally ill, undocumented, and/or substance using populations
• Housing-based case management experience strongly preferred
• Strong clinical and assessment skills preferred 
• Preferred training in CPR and First Aid, Opioid Overdose Prevention, crisis intervention, de-escalation   
• Familiarity with Critical Time Intervention principles preferred
• Proficiency in motivational interviewing techniques preferred  
• Creativity, strong problem-solving ability 
• Ability to communicate (verbally and written) with diverse populations
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; proficiency with property management and case management software     
• Ability to travel throughout the 5 boroughs via public transportation or vehicle
• Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred 
• Bilingual preferred