450 Winn Way, Decatur, GA 30030, USA Req #820
Friday, July 5, 2024

Claratel Behavioral Health is an innovative, community-based organization in metropolitan Atlanta offering comprehensive mental health, developmental disabilities, and substance abuse services to over 11,000 uninsured and underinsured citizens annually. Operating over 20 locations in DeKalb County with a diverse workforce of 500+ staff, our dedicated team provides high-quality, evidence-based care to help clients and their families recover and thrive. Accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), we strive to ensure disabilities no longer limit potential. Read more about our recent CARF accreditation here.


At Claratel, we are dedicated to providing care that is client-centered, recovery-focused, and trauma-informed, ensuring a holistic and empathetic approach to each individual's unique journey




The Social Service Provider is an integral part of the DeKalb Regional Crisis Center, which provides crisis evaluation, stabilization and withdrawal management to individuals with mental illness and substance use disorders. As an important member of our multi-disciplinary team, provides assessments, individual, family counseling, discharge planning and other treatment modalities within an evidence-based framework.

Actively contributes to the treatment center and organization through on-going collaborative efforts.





  • Performs timely and thorough bio psychosocial assessment of the less complex to more complex clients and documents the assessment within agency guidelines
  • Utilizes information from multiple sources as appropriate in the formulation of client driven treatment planning
  • Utilizes specific assessment tools in evaluation of the client, including the Columbia Suicide Severity Rating Scale
  • Demonstrates strong clinical judgment in assessment, application of diagnostic criteria, clinical formulations, and sound triage decisions
  • Seeks clinical supervision as necessary



  • Creates therapeutic relationship as appropriate with clients and families/significant others
  • Conducts individual, family, counseling, and educational sessions using evidence-based interventions.
  • Provides crisis intervention counseling
  • Assesses and documents response to interventions and modifies interventions as needed
  • Demonstrates clinical knowledge in mental health, substance abuse, and co-occurring disorder treatment
  • Demonstrates clinical proficiency in client engagement, interviewing and recording



  • Creates, communicates, and coordinates client treatment plans with clients
  • Demonstrates expertise in care/planning through documentation of objectives, goals and specificity of plan
  • Serves as resource to staff in demonstration of up-to-date knowledge of Claratel Behavioral Health, community, regional, and state resources.
  • Assist treatment team in problem solving regarding needed resources for complex clients.
  • Insures timely communication with providers through proper exchange of written and verbal communication per policy and procedure. 
  • Document referrals, discharges, resources or other issues for problem resolution and/or utilization as required in agency policy.
  • May serve as a liaison in community resource activities
  • Completes timely authorization documentation for service provision
  • Completes timely discharge planning documents, including the crisis and safety plan
  • Completes follow-up telephone calls to discharged clients to assess current clinical status and connection with aftercare arrangements. 
  • Completes the Structured Follow-up and Monitoring Note as per policy.



  • Maintain licensure / certification
  • Actively participates in clinical supervision as appropriate to licensure
  • Actively engages in behavioral health educational initiatives
  • Seeks continuing education to meet current clinical needs






  • Master’s degree  
  • Two years of related work experience in similar setting, computer proficiency and ability to multi-task. 
  • Current licensure as a LCSW, LMSW, LAPC, LMFT or LPC by the Georgia Composite Board of Professional Counselors, Social Workers, and Marriage and Family Therapists is required.
  • Demonstrates competency in using evidenced based treatments for mental illness and addiction.
  • The employee must be computer efficient and can multi-task.
  • The employees must demonstrate initiative, flexibility, and professionalism.




  • Able to communicate effectively with co-workers, internal and external customers and the public
  • Ability to interact and communicate with clients and their families effectively.



  • Works in a crisis setting. May be required to work holidays, weekends, or evenings.   



  • Experience in a residential or outpatient setting with mental health or substance abuse programs.
  • Experience working with Adults, children, adolescents and veterans.
  • Experience conducting groups counseling/therapy services.



  • Ability to handle self well under stressful situations
  • Ability to demonstrate initiative, flexibility, and professionalism
  • Ability to communicate well with others
  • Ability to multi-task
  • Ability to work within frameworks of a medical model and recovery model
  • Ability to work with co-occurring disorders
  • Ability to work and communicate effectively with diverse populations




Please note that due to the high volume of applications we have received, we regret to inform you that only those applicants selected for an interview will be contacted. We appreciate your understanding and wish you the best of luck with your job search.  Applicants will be subject to an FBI Criminal History Record Check.

                                                                                 Claratel is an Equal Employment Opportunity Employer (EOE)


It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination

Claratel Behavioral Health participates in E-Verify (Company ID: 226305).

Our Mission: Claratel Behavioral Health strives to provide the right service, for the right person, at the right time.

Our Vision: Claratel Behavioral Health envisions a community in which disabilities no longer limit potential.

Our Values:

  • Providing inspirational leadership in marshaling resources to achieve our vision
  • Being an industry leader in public sector service delivery
  • Having talented and well trained staff that is client and mission focused
  • Offering a full service continuum with a collaborative spirit
  • Being the provider of choice, the employer of choice and the board of choice




Other details

  • Job Family XXX-INACTIVE
  • Pay Type Hourly
Location on Google Maps
  • 450 Winn Way, Decatur, GA 30030, USA