Clinical Lead - Crisis Center

Claratel Behavioral Health is an innovative, community-based organization in metropolitan Atlanta offering comprehensive mental health, developmental disabilities, and substance abuse services to over 11,000 uninsured and underinsured citizens annually. Operating over 20 locations in DeKalb County with a diverse workforce of 500+ staff, our dedicated team provides high-quality, evidence-based care to help clients and their families recover and thrive. Accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), we strive to ensure disabilities no longer limit potential. Read more about our recent CARF accreditation here.

At Claratel, we are dedicated to providing care that is client-centered, recovery-focused, and trauma-informed, ensuring a holistic and empathetic approach to each individual's unique journey

JOB SUMMARY:

As an important member of our multi-disciplinary team, provides assessments, individual and group counseling, and other treatment modalities within an evidence-based framework with adult clients with behavioral health disorders. Provides counseling/therapy to clients requiring complex intervention, including those who are homicidal, suicidal or exhibit life-threatening behaviors. Complete assessments, manage a case load, complete treatment plans, and obtain authorization for services.

DUTIES & RESPONSIBILITIES:

ASSESSES/SCREENS MORE COMPLEX CASES

• Performs thorough biopsychosocial assessment of the less complex to more complex clients and documents the assessment within agency guidelines.
• Utilizes information from multiple sources as appropriate in the formulation of client driven treatment planning.
• Assesses and documents response to interventions and modifies interventions as needed.
• May utilize specific assessment tools regularly in evaluation of the client.
• Demonstrates strong clinical judgment in assessment, application of diagnostic criteria, clinical formulations, and sound triage decisions.
• Seeks clinical supervision as necessary.

ADVANCED THERAPEUTIC COUNSELING

• Creates therapeutic relationship as appropriate with clients and families/significant others.
• Conducts individual, group counseling / therapy, and educational sessions using evidence-based interventions.
• Demonstrates clinical knowledge in mental health, substance abuse, and co-occurring disorder treatment.
• Demonstrates documented clinical proficiency (through education, training, or experience) in client engagement, interviewing and recording.

DEVELOPS AND PARTICIPATES IN COMPLEX CASE MANAGEMENT/CARE PLANNING

• Creates, communicates, and coordinates treatment plans for clients.
• Demonstrates expertise in care/planning through objectives, goals, and specificity of plan.
• Serves as resource to staff in demonstration of up-to-date knowledge of DCSB, community, regional, and state resources.
• Assist treatment team in problem solving regarding needed resources for complex clients.
• Ensures timely communication with providers through proper exchange of written and verbal communication.
• Document referrals, discharges, resources, or other issues for problem resolution and/or utilization as required in agency policy.
• May serve as a liaison in community resource activities.
• Cover shift/caseload in the absence of Case Manager or Counselor.
• Complete task and assigned task from multiple reports.

OPERATIONS:

In collaboration with, during absence of, or delegated by the Director or Clinical Manager.

• Assists in managing social service personnel, including staff coverage, through collaboration with the Clinical Manager.
• Demonstrates data driven decision capabilities with consulting with the Clinical Manager.
• Demonstrates excellent customer service to internal and external clients.
• Assists in maintaining environmental safety and therapeutic milieu for staff and clients.

PROFESSIONAL

• Provides the highest level of services to clients.
• Maintain licensure/certification.
• Maintains ethical standards.
• Supports clinical leadership to promote best practices.
• Actively support agency goals and Clinical Manager.
• Work in conjunction with Clinical Manager to inspire staff to adhere to policy and procedure.

SKILL, COMPETENCY AND EDUCATION AND/OR LICENSURE REQUIREMENTS:

• Master’s degree and licensure as a LMSW or LAPC is required.

• Two years of related work experience, computer proficiency and ability to multi-task. Demonstrates competency in using evidenced based treatments for mental illness and substance use disorders.

INTER-RELATIONSHIPS:

• Able to communicate effectively with co-workers, internal and external customers, and the public. Ability to interact and communicate with clients and their families effectively.

WORKING CONDITIONS:

• Residential Crisis Stabilization mental health and substance use center is Mon-Fri 8:15am - 5:00pm with an every other weekend and some holidays schedule.
• Ability to use a computer, telephone, fax, copy and scanning machine.

NEEDED ATTRIBUTES:

• Ability to establish yourself in a leadership role with Counselors and Case Managers to ensure goals are met.
• Ability to make excellent clinical decisions.
• Ability to handle self well under stressful situations.
• Ability to demonstrate initiative, flexibility, and professionalism.
• Ability to communicate well with others.
• Ability to multi-task.
• Ability to work and communicate effectively with diverse populations.