Child and Adolescent Case Manager

3110 Clifton Springs Rd, Decatur, GA 30034, USA Req #838
Friday, July 5, 2024

Claratel Behavioral Health is an innovative, community-based organization in metropolitan Atlanta offering comprehensive mental health, developmental disabilities, and substance abuse services to over 11,000 uninsured and underinsured citizens annually. Operating over 20 locations in DeKalb County with a diverse workforce of 500+ staff, our dedicated team provides high-quality, evidence-based care to help clients and their families recover and thrive. Accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), we strive to ensure disabilities no longer limit potential. Read more about our recent CARF accreditation here.


At Claratel, we are dedicated to providing care that is client-centered, recovery-focused, and trauma-informed, ensuring a holistic and empathetic approach to each individual's unique journey




The Child & Adolescent Case Manager/Community Support Individual (CSI) is an integral part of the Child & Adolescent Program, which provides recovery-focused, child & family-driven, strength-based, solution-focused services to children and adolescents in their communities. Under general supervision, CSIs provide interventions specifically related to treatment goals outlined on the Individual Recovery Plan (IRP), assist with coordination of care, attend agency and intra-agency meetings in the community, participate in systems evaluations to promote family navigation and enhance supports in services, and provide family education and utilization of natural supports in the community.




  • Completes community needs and clinical assessments for all individuals assigned to caseload
  • Is a member of and participates in interdisciplinary treatment team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers
  • Provides on-going support, case management, and skill building functions in accordance with the strengths, needs, and preferences identified within the treatment plan in order to help the individual achieve stated goals and objectives
  • Provides timely, high quality documentation for all service contacts including face-to-face and collateral meetings and outreach attempts in accordance with agency/regulatory standards requirements
  • Meets regularly with program manager as a means of enhancing professional growth, reviewing and evaluating the provision of case management services, and attend to required administrative issues
  • Is responsible for making outreach to all clients assigned to caseload a minimum of twice monthly
  • Facilitates communication between various community providers on behalf of client
  • Communicates effectively with clinicians/agency staff about challenges/concerns with clients
  • Maintains ethical standards and immediately communicates issues of safety and/or client health changes to program manager
  • Is responsible for transporting, via agency vehicle, program participants on community integration outings
  • Additional duties as assigned by the Program Manager and/or Director




  • Community setting Monday-Friday (three days per week 8:15am-5:00pm; two days per week 10:15am-7:00pm)
  • May require weekend or adjusted hours due to program and community events
  • Ability to use a computer, telephone, fax, copy and scanning machine
  • Completes/passes agency-sponsored defensive driving course, as well as all other agency-required trainings




  • Master’s degree in related field (such as counseling, criminal justice, or social work)
  • Must be working towards licensure
  • At least two years’ experience in a behavioral health setting providing case management/community support services
  • Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone
  • Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community
  • Must have transportation to and from work, strong interpersonal skills & be a positive team player
  • Pre-employment drug screening may be required
  • Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so





Please note that due to the high volume of applications we have received, we regret to inform you that only those applicants selected for an interview will be contacted. We appreciate your understanding and wish you the best of luck with your job search.  Applicants will be subject to an FBI Criminal History Record Check.

Claratel is an Equal Employment Opportunity Employer (EOE).

It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination

Claratel Behavioral Health participates in E-Verify (Company ID: 226305).

Our Mission: Claratel Behavioral Health strives to provide the right service, for the right person, at the right time.

Our Vision: Claratel Behavioral Health envisions a community in which disabilities no longer limit potential.

Our Values:

  • Providing inspirational leadership in marshaling resources to achieve our vision
  • Being an industry leader in public sector service delivery
  • Having talented and well trained staff that is client and mission focused
  • Offering a full service continuum with a collaborative spirit
  • Being the provider of choice, the employer of choice and the board of choice




Other details

  • Job Family Direct Care
  • Pay Type Hourly
  • Employment Indicator REGULAR
Location on Google Maps
  • 3110 Clifton Springs Rd, Decatur, GA 30034, USA