On-Site Service Technician - Toronto, ON, Canada
At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including:
- Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
- Building the first fly pack broadcast system transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world
- Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY
- Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe
Founded in 1993, we’re a global organization serving local needs with associates worldwide. Learn more at onediversified.com and follow us on LinkedIn and Twitter.
What part will you play?
The Live Event Technician is the liaison between the client and the service provider team for all activities related to a Live Event in a corporate conference centre. The Live Event Technician will coordinate the client requirements for an event including equipment, people resources, space layout, setup, operate and strike. This includes pre-show, day of show, and post-show activities. The Live Event Technician will
use their current expertise to transition current offerings to the new platforms and tools as they become available as well as guide clients to utilize best practices.
What will you be doing?
- Set up, Move, Tear Down, Operate AV and Media Studio Equipment
- Operation of mobile webcast kits, control rooms, sound systems for events
- Respond to client and event coordinator requests, issues for support and resolution.
- Assist 3rd party hook up of event rental gear.
- Test, Troubleshoot, and Escalation of any trouble issues.
- Event Mock Testing, Equipment Connections, Configurations, taping and storage of all portable equipment.
- Fill Video Control room and Production Positions such as audio, camera, production assistant, and TD.
- Provide technical support, maintenance, and daily operation in support of productions and events. Duties could include: Pre-Event Planning, Dry Runs, Set Up, Operation of audio board, video camera, microphones, podium audio, integration of presentation and computer technology into house system or external systems. Ability to run lighting, set up wireless microphones, podiums, and studio control booth equipment.
- Assist Clients in familiarizing themselves with meeting best practices and event show flow for overall best presentation outcomes.
- Demonstrate working knowledge of computer presentation software and troubleshoot in front of live audience of event.
- Provide support for video and audio production recordings either on location or in studio based on needs.
What do we require from you?
- This position requires an understanding of technology, adherence to business office procedures, multitasking ability, as well as providing good customer relations.
- Demonstrated production experience
- Critical thinking, self-motivation and being a team player is essential to the role.
- Effective and efficient quality of work is required.
- The individual must be able to exercise discretion with respect to sensitive information.
- The candidate must demonstrate the ability to deliver high impact solutions under tight timelines and budgets.
- The candidate must be motivated, energetic and demonstrate a strong aptitude to learning new technologies in a fast-paced environment.
Education/Certifications:
- High School Diploma
- Four‐year degree in Broadcast Production or related demonstrated experience (preferred)
- 2+ years of experience in live event production
- Studio Operations experience
- Experience with Streaming Technologies and Live Event Video Capture and Distribution
Required/Desired Knowledge, Experience and Skills:
- Experience as a Technical Director/Live Productions and Broadcast/Webcast Technologies
- Proven ability to mentor/assist and train clients for successful presentations
- Working with client Producer and production specialist to ensure the team successful executes and delivers live video production webcasts and studio shoots daily.
- Background in streaming technologies, events, live production, and technical options of delivery
Physical Working Environment:
- Office, Studio, Clean, Open Cubicle Work, Corporate. Ability to move 50‐75lbs of equipment.
To learn more about becoming part of the Diversified team, visit us at http://diversifiedus.com/about/careers/or email us at careers@onediversified.com.
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at careers@onediversified.com.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Other details
- Pay Type Hourly
- Min Hiring Rate $32.00
- Max Hiring Rate $36.00
- Toronto, ON, Canada