Referral Coordinator - Eagle Family Medicine @ Village

Join Our Team as a Referral Coordinator at Eagle Physicians & Associates!

Are you detail oriented and patient-focused worker, seeking a rewarding and challenging role? Look no further! Eagle Physicians & Associates is on the hunt for a dynamic and self-motivated Referral Coordinator to join our team of dedicated healthcare professionals. We offer a competitive salary and an exceptionally generous benefits package.

Qualified applicants will have a minimum of 2 years prior experience in a medical office. One year of medical insurance and billing experience required.

Schedule is Monday through Friday 8 AM - 5 PM, NO WEEKENDS!!

Why Eagle?

Our employees love working at Eagle! For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace!

Join Us and Thrive!

Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.

Additional Benefits:

 Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.

Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

Key Responsibilities:

•    Make appropriate referrals for patients at the direction of provider.
•    Works closely with provider to ensure referral meets the medical and insurance needs of the patient.
•    Complete referral forms and coordinate with each provider to ensure pertinent medical records are forwarded to the referred specialty.
•    Participates in professional development activities and maintains professional affiliations.
•    Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
•    Displays a positive attitude, and team-oriented spirit, indicated by a willingness to assist where and whenever needed.
•    Attends meetings as required.
•    Writes legibly and with correct grammar and sentence structure.
•    Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI) and business information.
•    Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
•    Participates in professional organizations as indicated.
•    Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion values.
•    Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:
o    Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
o    Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
o    Values: Integrity, Compassion, Trust, Professionalism and Respect.
•    Performs additional duties as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills & Abilities

Knowledge of the requirements of each managed care plan. Skilled in using a computer, fax machine, and photo copier. Ability to prepare forms in accordance with detailed instructions. Ability to work effectively with patients, co-workers, and insurance companies. Knowledge of ICD-10 coding.

Education: High School diploma or GED.