Bench Technician - SiTech - Mesa, AZ

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.   

WHO WE ARE:

Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona.  We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California.  We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day. 

WHAT WE OFFER:

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance 
• Technical Training & Professional Development Classes
• And More

JOB DETAILS:

JOB SUMMARY: 

Install, support, and maintain technology equipment for the heavy earth moving and mining industry.  Ensure support agreements are maintained and executed in a professional manner through regular scheduled maintenance and repair. Develop an open line of communications with key operational and management personnel that ensures a successful relationship with our customers. Assist account managers and product support reps with the sale and promotion of technology products. Promote supported manufacturers product as to increase the overall efficiency of the mine or earth moving operation.  Help promote SITECH Southwest and Empire as a leader in the field and ensuring maximum market share by promoting the team concept through professionalism and technical expertise.

ESSENTIAL FUNCTIONS:

• Provides customer support for all CAT and Trimble technology products and related systems.
• Indentifies sales opportunities for our customers in the area of technologies; reporting recommendations to the Sales Account Manager.
• Performs basic trouble shooting skills for digital and analog electronic components, electrical wiring and related mechanical systems.
• Assists with the installation of technology systems and products.
• Works safely at all times and makes safety the highest priority.  Complies with all company and customer policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES: 

• Ensures preventative maintenance for technology equipment is maintained per customer contract.
• Develops a relationship that leads our customers to ask us for assistance in solving their technology needs through our expertise and willingness to exceed their expectations.
• Maintains open communications with manager and team members.
• Travels out of town for days at a time and works occasional weekends.
• Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Must have strong computer skills to include e-mail, Microsoft Office, networking, software installation, registry editing, hardware specification analysis, Internet, Hyper Terminal, IP Protocols, and VIMS PC.
• Must understand analog and digital sensors and their application and utilization to augment GPS data.
• Must understand electrical circuit theory and be able to read electrical schematics.
• Must be able to use a multi-meter and test for voltage, current, and continuity.
• Must have a basic level of understanding of Global Positioning Systems and its theory.
• Must have basic mechanical skills and knowledge.
• Must be able to work as a team player.
• Have the ability to work with limited supervision on a daily basis.
• Ability to maintain consistent attendance.

EDUCATION AND EXPERIENCE: 

• Proof of high school diploma or General Education Degree (GED).
• Must have an Associate’s degrees or equivalent.
• Auto CAD experience or equivalent course work.
• Able to achieve MSHA certification.
• Must complete site specific training and pit driving, as it pertains to contracted site.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision.
• This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to risk of electrical shock.
• The employee is frequently exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually loud.
• Machinery and tool operation requires the use of safety equipment to include but not limited to: eye safety glasses, hearing protectors.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.

Empire Southwest is an EEO/Affirmative Action Employer

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment