Arbitration Specialist

Virtual Req #14263
Tuesday, February 7, 2023

Company Overview and Culture 

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit

For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses. 

· Evaluate the facts of loss of an auto/property/medical claim and examine file materials (police
reports, recorded statements, photographs, etc)

· Present persuasive arguments through written contentions and gathered evidence

· Provide timely resolution for all client issues and file amendments

· Maintain quality claim filings in accordance with department expectations

· Develop innovative ideas for streamlining processes


· High school diploma or equivalent required

· College degree in Business/Journalism or related field is preferred

· 2+ years’ experience in the insurance industry or related field is desired

· Experience filing with Arbitration Forums strongly desired

Required Skills:

· Excellent writing, analytical, and critical thinking skills

· Extensive knowledge of Microsoft Word, Excel, and Outlook

· Ability to quickly learn new computer software programs

· Proven ability to work independently with minimal supervision

· Basic comprehension of liability principles

· Accuracy and strong attention to detail


Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits. 

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. 

Other details

  • Pay Type Hourly
  • Max Hiring Rate $40,747.00