Residential Insurance Appraiser - Roanoke, VA

Roanoke, VA, USA Req #26168
Tuesday, March 12, 2024

The Company

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection and risk control services to support our clients’ underwriting processes. EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Castle High Value is the premier provider of high value residential insurance surveys to the insurance industry

The Position

Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the Roanoke, VA area and other locations within a 100-mile radius of Roanoke.

Experience in real estate, insurance, inspection, construction or appraising experience is a plus, but all interested candidates are encouraged to submit their qualifications. A 15 hour online training course can get you certified. Fees are negotiable depending on experience and the unique aspects of selected jobs.

You will be responsible to schedule and conduct both site-based and virtual High Value Home property surveys that will be used for homeowners’ insurance purposes. This involves coordinating and completing surveys within your own schedule, managing work assignments you accept, and solid computer skills as all reports are web-based and completed online.

If you are looking for flexibility, the ability to work independently, and have an interest in real-estate, construction, or interior design, then this might be the right opportunity for you.

More on the Job Responsibilities

Primary Requirements:

  • Professionally interact over the phone, via email, and in-person
    with homeowners and insurance agents
  • Conduct on-site and/or virtual property surveys on high value
    homes as per customer specific guidelines and procedures
  • Identify and document the construction materials/characteristics
    and unique features of the home
  • Obtain measurements of the home and other structures on the
  • Generate an estimated replacement value of the home, and identify
    major hazards
  • Communicate the information gathered during on-site inspection in
    the provided web-based client requested forms accessed through the Castle

Tools or Items You Must Provide:

  • Digital camera
  • Windows based computer (not a Mac)
  • High speed internet access
  • Reliable vehicle
  • Measuring device such as: laser, 100 ft. tape, or measuring wheel
  • Auto and General Liability Insurance



Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. 

Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime.  We have implemented measures to deter and to uncover such unlawful conduct.  If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s). 

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL. 
Location on Google Maps
  • Roanoke, VA, USA