Account Manager

What We Need

Corpay, a leader in fuel management solutions, is seeking a dynamic Account Manager I to join our NAP line of business. Located in the vibrant city of Nashville, TN, this role offers the opportunity to be part of a team that values exceptional service and innovative solutions in the B2B sector. As an Account Manager I, you will be the cornerstone of our client relationships, focusing on delivering top-notch support and maintaining high client and cardholder satisfaction. This role is essential in fostering long-term retention through effective problem-solving and robust product knowledge.

How We Work 

As an Account Manager I, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: 

• Assigned workspace in Nashville, TN
• Company-issued equipment
• Formal, hands-on training
• Monthly home internet stipend 

Role Responsibilities 

The responsibilities of the role will include: 

• Providing prompt, courteous, and effective customer support, continuously enhancing your expertise in our product offerings.
• Driving client retention by presenting tailored solutions, maintaining quality standards, and expanding your communication skills to deliver superior service levels.
• Achieving mastery in product knowledge, policies, and resolution procedures to effectively handle primary services or products.
• Collaborating with team members to cross-train and support various departmental needs.

Qualifications & Skills 

• A minimum of a High School diploma or equivalent; further education is advantageous.
• Proven B2B customer service experience with a record of proactive problem-solving.
• Excellent organizational and interpersonal skills, with keen attention to detail.
• Strong communication skills, both verbal and written, to clearly convey product functionalities and offerings.
• Superior customer service orientation, with quick responsiveness to both phone and email inquiries.
• Proficiency in managing multiple priorities through effective use of available tools.

Benefits & Perks:

• Competitive health, dental, and vision insurance starting the first month after hire.
• Automatic 401(k) plan enrollment with company match (subject to eligibility requirements).
• Generous PTO policy including vacation, sick leave, personal days, and volunteer time.
• Comprehensive benefits package designed to enhance your health, well-being, and financial security.

Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status

protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency