FCG - Many Companies/One Team

Product Support Engineer

Conshohocken, PA 19428, USA Req #272
Wednesday, February 14, 2024
Company: Rankin Automation
 
About Us: 
Rankin Automation is a leading provider of innovative automation solutions designed to optimize operations and empower businesses across diverse industries. With a commitment to excellence, our team of experienced engineers and automation specialists collaborates closely with clients to understand their unique requirements and develop customized systems. We prioritize quality and reliability, partnering with trusted suppliers and leveraging cutting-edge technologies. By embracing future advancements in automation, such as AI, machine learning, and robotics, we help businesses stay ahead in a competitive landscape. Our dedication to customer satisfaction ensures exceptional service and support throughout the project lifecycle. Choose Rankin Automation as your trusted partner to unlock the full potential of automation and drive success in your business.

Summary

The Product Support Engineer will be a contributing engineer who is primarily a technical resource to support the sales team and helps salespeople and customers select the best solution within the Rankin Automation Product Lines.

Responsibilities

  • Develop and possess top level technical knowledge on suppliers products – Key Suppliers are
    • Festo, Balluff, Mitsubishi, ABB, Schmalz, 80/20
  • Ability to design and document different wiring schematics for electrical control panels
  • Design, configure and troubleshoot solutions when necessary
  • Assist customers in choosing the right solution for each application
  • Assist suppliers and sales people in learning the products and how to position them in each market
  • Provide presentations to customers and internal staff on engineering solutions
  • Provide product demonstrations for key suppliers products

Competencies

  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Experience with Industrial Automation Hardware and Pneumatics
  • Experience designing Pneumatic and Electrical Automation Solutions
  • Self-starter that will take direction and execute a plan with little supervision
    • Proficient in Microsoft Office, particularly Excel, Word, PowerPoint, and TEAMS
    • Proficient with AutoCad or equivalent design tools
    • Comfortable designing electrical and pneumatic circuits
    • Ideally has working knowledge of PLCs or industrial PCs

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday from 8am to 5pm. Occasional evening and weekend work may be required as job duties demand.

Required Education and Experience

  • Bachelor’s degree or Technical Degree
  • Two or more years of Industrial Automation Application or Design Engineering experience
  • Prior work related use of Microsoft Office tools

 

Preferred Education and Experience

  • Over five years of Industrial Automation Engineering in the electric or pneumatic industry
  • Experience programming PLCs or industrial computers
  • BS in Electrical, Mechanical, or Manufacturing Engineering

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Other details

  • Pay Type Salary
Location on Google Maps
  • Conshohocken, PA 19428, USA