FCG - Many Companies/One Team

Inside Sales Representative

Neenah, WI 54956, USA Req #549
Wednesday, March 27, 2024
Company: Fox Valley Fittings & Controls

About Us
Fox Valley Fittings & Controls is a full-service stocking distributor of instrumentation and specialized mechanical piping products.

Our customer base includes OEM, pulp and paper, chemical, power and food processing. 

Fox Valley Fittings & Controls has built a strong reputation for excellence in the industry.  With our commitment to quality products and exceptional customer service, we have become a trusted name in the market.

Summary

The Technical Inside Sales Representative/Sales Trainee will be responsible for providing exceptional service to our valued clients. In addition, you will recommend technical solutions to a varied industrial customer base, support outside sales, and assist with shipping and receiving of engineered products.

Responsibilities

  • Maintain and cultivate positive customer relationships. 
  • Provide price and availability on any standard or specialty items directly to customers. 
  • Take and solicit orders from customers over the phone and via e-mail. 
  •  Process orders, via order entry system, from our stock or directly source from suppliers.
  • Expedite orders and maintain contact with customers and suppliers.
  • Follow up on orders to assure critical deliveries.
  • Resolve order problems directly with customer and suppliers
  • Handle all inquiries/contacts in a professional manner.
  • Work in concert with our outside sales team; funnel leads/opportunities to the sales team
  • Accurately receive equipment, inventory materials per company standards, and prepare items for shipment.

Position Type/Expected Hours of Work

  • This is a full-time position. Days and hours of work are Monday through Friday; 8 am to 5 pm.

Travel

  • No significant travel is expected for this position except for sales training purposes. 

Preferred Education and Experience

  • Bachelor's degree or graduate of technical college preferred. 
  • Strong mechanical aptitude.
  • Experience in customer service. 

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No Agencies, Please

Other details

  • Pay Type Hourly
Location on Google Maps
  • Neenah, WI 54956, USA