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FR - FS - FSQA - Technician, Quality

FR FC Quality Assurance - Indianapolis, 3120 N Post Road, Indianapolis, Indiana, United States of America Req #365
Thursday, May 16, 2024


At FreshRealm, we aspire to be the most optimized fresh meals solutions platform in the world. Fresh meals are our focus, and we are passionate about transforming this rapidly growing category, bringing fresh to everyone, every day, everywhere.


FreshRealm develops, sources, commercializes and assembles fresh meals, including meal kits, ready-to-heat and ready-to-cook offerings. We partner with leading direct-to-consumer brands, national grocers, and top convenience, club, and food service companies to deliver the very best meals to their customers. Our customer’s success is our success.


If you are a growth-minded leader who thrives in an entrepreneurial environment at a company transforming an industry, FreshRealm is the perfect fit for you. 



Pay rate starting at $19.00/hour.




We’re looking for Quality Assurance Associates in our Fulfillment Center to inspect and ensure that all ingredients and all items in boxes meet required quality standards. 



Objectives of this Role

  • Assist Specialist with Gold Standard and table set up

  • Audit tables on a continuous basis (each table at least once per hour)

  • Audit bins of finished product continuously (each table at least once per hour, each automated prep at least once every 15 minutes)

  • Document all audits in Quality Tool Suite

  • Notify Specialist and Quality Auditor of any issues

  • Attend monthly refresher trainings with Quality team

  • Speak with Quality during start up communications

  • Assist Specialist with calling the line and ensuring accuracy

  • Audit pack lines on a continuous basis (at least twice per hour)

  • Audit finished boxes continuously (at least three boxes per hour)

  • Document all audits in Quality Tool Suite

  • Notify Specialist and Quality Auditor of any issues

  • Attend monthly refresher trainings with Quality team

  • Speak with Quality during start up communications




Skills and Requirements

  • Clear and concise communicator, verbal and written.

  • Ability to work calmly and effectively under pressure.

  • Ability to work in fast-paced, deadline-oriented environment.

  • Flexible availability; we work night and weekend shifts.

  • Must be able to lift up to 49 pounds repetitively with or without reasonable accommodation

  • Must be able to handle exposure to temperatures that range from freezing to sub-freezing (coolers, freezers, etc.)

  • Must be able to stand/walk for up to 10-12 hours with or without reasonable accommodation

  • Must be willing and able to frequently push, pull, squat, bend, and reach with or without reasonable accommodation



Experience / Education

  • 1-2 years experience in a food production or warehouse environment




  • Learning Agility - the willingness and ability to learn from experience, and subsequently apply that learning to perform successfully under new or first-time conditions.

  • Drive for Results - Can be counted on to deliver on what is required to advance the company; takes ownership of work from start to 100% finished, brings others along with focused intensity

  • Functional Skills - possesses top level relevant, usable, experience and knowledge with the ability to establish themself as the best performer in the industry, at their role and level

  • Courage - Prioritizes actions and decisions that move the company forward without hesitation around moments of uncomfortableness; laser focused on the tasks at hand that makes any conflict that could get in the way of that an afterthought

  • Thoughtful - In-charge of the room, establishes clear directions in all forms of communication through empathic, mindful, inclusive and motivating practices to ensure service to others

  • Business Athlete - Understands and can execute on and expand FreshRealm's competitive edge strategies, knowledgeable about current and future industry dynamics, knows the competition, winner

What We Offer

  • Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance

  • 401(k) with company match that is immediately vested

  • Life and ADD insurance

  • Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals.

  • Unlimited paid time off 

Our Values at Work

We believe that ACTIONS speak louder than words and our company values align to those ACTIONS.

In Our Daily Work, This Looks Like

  • ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time

  • CHALLENGE WITH CURIOSITY: We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.

  • TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings

  • INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks

  • OBJECTIVITY: Utilize data and make data-driven decisions at every opportunity

  • NIMBLENESS: Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support

  • SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers


Covid-19 protocols are consistent with State Regulations

FreshRealm is an Equal Opportunity Employer. As such, all employees and prospective employees are provided equal employment opportunities. Individuals are recruited, hired, assigned, promoted, compensated and trained on the basis of their qualifications for the job, and without regard to race, ethnicity, ancestry, color, religion, religious creed, religious belief or grooming, national origin and ancestry, gender, sex, gender identity or expression, affectional or sexual orientation, pregnancy, childbirth, breastfeeding (or related medical conditions), age, physical or mental disability, genetic information, atypical hereditary cellular or blood trait, medical condition, (including cancer), marital status, domestic partnership or civil union status, family status, status as a victim of domestic violence, sexual assault or stalking, family and medical care or other statutory leave, alienage or citizenship status, veteran status, active military status, liability for military service, union affiliation, unemployment status, prior record of arrest or conviction, or any other status protected by federal, state or local law (collectively, “Protected Characteristics”). Every Employee has the responsibility to contribute to a work environment that reflects the spirit of Equal Employment Opportunity and a work environment free of all forms of unlawful discrimination, harassment, and retaliation.  You are being given the opportunity to provide the following information in order to help FreshRealm comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.  Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide is confidential and will be kept separate from your application. Any information provided will only be used in accordance with applicable federal or state law and regulations.

Other details

  • Job Family Fulfillment Operations
  • Job Function Hourly Site
  • Pay Type Hourly
Location on Google Maps
  • FR FC Quality Assurance - Indianapolis, 3120 N Post Road, Indianapolis, Indiana, United States of America