Account Manager, Sales

The salary range for this role is $73,100.00 - $109,700.00/annually.

General Job Description

Responsible for managing and nurturing relationships with a company’s most important and strategic clients or accounts. The primary focus of an Account Manager is to ensure the satisfaction of key clients, maximize sales opportunities, and contribute to the overall growth and success of the business

Major Duties and Responsibilities

Responsibilities include:

Manage relationships with customers, developing positive working relationships by proactively anticipating and meeting their needs.

Develops deep trusting relationships with a portfolio of major customer

Acquire a thorough understanding of customer needs and requirements including growth, market strategies and value proposition 

Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

Ensure the correct products and services are delivered to customers in a timely manner.

Serve as the link of communication between customers and internal teams.

Resolve any issues and problems faced by customers and quickly resolve issues to maintain trust.

Meet on regular basis with key stakeholders to build strong relationships

Continually servers as a visible accessible resource for customers at all times

Sets short and long term goals and defines strategies and roadmaps for achieving them

Identify and implement  sound business strategies and best practices for the account(s)

Conduct routine meetings with the stakeholders (internal and external) to review goals and objectives

Work closely with internal departments to execute plans effectively for our customers.

Project Management responsibilities ensuring delivery on time, promotional dollars, and quality or prioritized projects and products to the account(s)

Oversee execution and manage timelines for promotional needs

Play an integral part in generating new sales that will turn into long-lasting relationships.

Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics.

Broker Management and Integration as needed

Success Measures

Ensuring a stable foundation for a strong continuous customer relationship

Account development sustainability growth and retention

A clear vision on solutions and problem solving combined with strong communications skills and the ability to work with people from different backgrounds, cultures and professional levels

Prepares and participants in presentations and negotiations

Ensures delivery of contract promises 

Work closely with retail account partners and the FreshRealm Marketing Team to execute marketing initiatives

Qualifications For the Job

Skills and Requirements

Bachelor’s degree or advanced degree preferred

Strong project, administrative and time management skills 

Strong communication, negotiation, and interpersonal skills.

Ability to manage multiple accounts while seeking new opportunities

Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Proficiency in Microsoft, Google Suites and CRM software, with aptitude to learn systems.

Ability to travel to customer locations as required.

What We Offer

Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance

401(k) with company match that is immediately vested

Life and ADD insurance

Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals.

Unlimited paid time off

Our Values at Work

We believe that ACTIONS speak louder than words and our company values align to those ACTIONS. In Our Daily Work, This Looks Like

ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time

CHALLENGE WITH CURIOSITY: We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.

TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings

INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks

OBJECTIVITY: Utilize data and make data-driven decisions at every opportunity

NIMBLENESS: Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support

SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.  We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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