OPERATIONS COORDINATOR

With a rich multigenerational history, Galloway Company has been delighting customers nationwide with high-quality industrial ingredients for sweet treats, sourced from local dairy farms. Under continuous family ownership, each employee is embraced as part of the Galloway family. This isn't just a sentiment—we demonstrate this commitment by offering highly competitive pay, market leading benefits and opportunities for career advancement, treating every team member with the dignity and respect.

Galloway Company is the nation’s largest manufacturer of cream liqueur bases and sweetened condensed milk, and a specialist in frozen dairy dessert mixes.

If you’re interested in joining our team, we are recruiting for an Operations Coordinator.  This position would be responsible for the following:

1. Staffing and Scheduling:
• Ensure staffing decisions align with the Food Safety Management System, Workforce Safety Initiatives, and the Collective Bargaining Agreement.
• Optimize daily staffing of union production team members, including accuracy checks, documentation, and backup training for scheduling.
• Attend daily production huddles to share personnel updates.
2. Attendance and Payroll:
• Support hourly attendance policy by tracking and alerting Operations Leaders for disciplinary actions.
• Coordinate with the union payroll clerk to resolve payroll issues before processing each Monday.
• Maintain communication related to payroll and update operator incentive program forms.
3. Vacation and Time Off:
• Manage the annual union vacation/time off process, ensuring adequate staffing levels and compliance with the Collective Bargaining Agreement.
4. Training Program:
• Coordinate, schedule, and monitor training checklists for production employees.
• Facilitate weekly training meetings and follow-ups to ensure successful training.
• Keep training materials up to date and address gaps in training.
5. Hiring and Onboarding:
• Support and occasionally lead hiring and onboarding activities for hourly/union operations employees.
• Maintain employee groupings in SharePoint.
• Partner with HR for onboarding and offboarding processes.
6. Documentation and Process Improvement:
• Keep relevant documents updated (e.g., Staffing by Area, Training Percentage Spreadsheet, Training Plan).
• Identify gaps in existing standards (e.g., labor scheduling, job posting, training, vacation sign-up) and drive improvements.
• Utilize external resources for training on standards and problem-solving.
7. Union Relations and Meetings:
• Offer language input into the union contract.
• Attend Shop Committee meetings.
• Maintain documentation to demonstrate operator competency.
8. Backup Support:
• Provide backup support for the Operations Leader Group as needed.
9. Other Activities:
• Engage in additional projects or tasks as directed.

Experience & Education:

• HS Diploma required, preferred Associate or Bachelor degree in Operations Management
• 5-7 years of experience in a fast-paced, manufacturing environment with demonstrated Union workforce scheduling knowledge
• Proven skills in analytical thinking, interpersonal relations, written and oral communications, multi-tasking, decision making, problem solving and conflict resolution. 
• Solid MS Office Application Skills

Other Position Info:

• Onsite position; core business hours (8 am – 5 pm)
• Flexibility in hours, some weeknight, weekend/holiday work may be required

To apply for this position, please follow the Apply button to complete an online application and upload your resume. 

Galloway Company is an Equal Opportunity Employer.  Galloway Company does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant's consideration for employment on a basis prohibited by local, state or federal law.  Galloway Company will not discriminate against any applicant for employment because of age, race religion, color, disability, sex, sexual orientation or national origin.