Commercial Custodial Contracts Manager - Van Wert

Summary

To develop the contract and facilitate operations. Manage project in a cost-effective manner by establishing and applying sound management policies pertaining to the organization.

Essential Duties & Responsibilities

1. Manage written correspondence with Contract representatives concerning performance of contract.
2. Implement/administer contract modifications.
3. Primary point of contact with customers and tenants for customer service for contracts managed.
4. Responsible for management of the custodial staff.
5. Operate to efficiently utilize all personnel and assigned resources.
6. Responsible for equipment and supplies (proper usage, maintenance, storage, replacement).
7. Determine the work to be done and how it is done.
8. Responsible for scheduling and assigning work.
9. Train and develop employees to reach their full potential and maintain a stable workforce.
10. Meet required direct labor ratio for people with disabilities by training and developing them to meet their full vocational potential.
11. Train all employees in basic disability awareness and issues.
12. Responsible for evaluating quality and quantity of work performed, to include all reports, time studies, budget reports, work plans, etc.
13. Responsible for training employees within the job scope.
14. Responsible for maintaining discipline and ensuring that policies and procedures are properly followed.
15. Responsible for the safety and well-being of clients and employees.
16. Maintain a safe and orderly work environment.
17. Responsible for periodic review and implementation of crisis procedures.
18. Responsible for performance of safety drills and keeping Operation within OSHA and CARF standards.
19. Responsible for filing all reports (payroll, etc.) accurately and timely as required.
20. Responsible for the equal opportunity employment efforts and results, and must take action to prevent harassment of employees.
21. Train employees in safety standards: new employee first day orientation and ongoing hazard communication
22. Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards.  

Supervisory Responsibilities

Directly supervise direct labor employees, lead workers, job coaches, and training coordinators at the assigned project site(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Education Requirements

High school diploma or general education degree (GED) required. 

Experience Requirements

Previous experience of two years related to custodial maintenance required. Experience providing support and/or training to individuals with disabilities preferred. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must maintain a valid Ohio driver's license and driving record acceptable to Goodwill's liability insurance provider. Must have reliable transportation to and from the work site. Must maintain the ability to pass a criminal background check and random drug screens.

Skills & Abilities

1. Ability to supervise.
2. Ability to read and interpret documents such as safety rules, general business instructions, operating and maintenance instructions and procedure manuals.
3. Ability to speak effectively with staff, program participants, and the general public.
4. Uncompromising ethics and integrity
5. Ability to stand, walk, squat, bend, twist, crawl, kneel, drive, climb, and reach above shoulders.
6. Ability to maintain continuous walking, standing, bending or stooping for extended periods of time.
7. Ability to communicate effectively in both oral and written form.
8. Sight required to visually check for cleanliness.
9. Ability to work with hazardous cleaning solutions. 
10. Work in an environment with dust.
11. Ability to hear and respond to internal paging system and warning devices on custodial equipment.
12. Must be able to follow through with projects and assignments in a timely and efficient manner.
13. This person must have a warm and friendly personality, be sensitive to the needs of others, and be able to relate well to the individual they serve and be willing to fulfill responsibilities in accordance with our philosophy.
14. Ability to deal with daily operational challenges in a fast paced environment.
15. Must possess excellent customer service, organizational, writing, and reading skills.
16. Must possess excellent interpersonal skills with the ability to relate well with a broad spectrum of people; including consumers, employers and employees.
17. Must be self-motivated. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate 

The above duties and responsibilities are essential job functions subject to reasonable accommodation. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job and/or apply for the position, absent undue hardship.This job description is not to be interpreted as an all-inclusive list of duties, responsibilities, or requirements. Employees may be required to perform additional job- related tasks as assigned, subject to reasonable accommodation.