Assistant Dispatcher

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, Pioneer Materials West, Inc. was founded in the 1980s and serves commercial and residential construction customers through our yards in Colorado and Wyoming. Pioneer Materials West is a trusted industry leader offering:

• Unmatched customer service, for all accounts, regardless of size. 
• An unwavering commitment to safety, in our yards, and our job sites. 
• Competitive pricing on our comprehensive product line for true "one-stop" shopping. 
• Fast and efficient delivery to job sites within 75 miles of our yard locations. 
• Specialty item ordering for those hard to find or custom construction supplies.  

For more information about our family of companies, please visit gms.com or pioneermaterialswest.com.

Position Summary:

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.  

Duties & Responsibilities:

• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
• Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
• Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
• Ensures compliance with the Safety and Loss Control Program
• Cooperates with Safety director and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims.

Basic Qualifications:

• GED required, some college preferred
•  Minimum of 2 years of dispatching experience  

Core Competencies:

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements:

• Must be able to remain in a stationary position 60% of the time.
• Will frequently move about inside the office and warehouse.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.
• Constantly working in office and warehouse environments.

Required Cognitive Skills:

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Estimated Compensation Range:  $18.00 - $22.00 / hour

** This pay range is a reasonable estimate made in good faith of the possible compensation at the time of the posting of this position. However, the Company may ultimately pay more or less than this range.

Benefits & Perks:

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.