Customer Account Specialist

Customer Account Specialist

Why Great Northern

Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions.  You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another. 

Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives. 

Great Northern is committed to making a difference in the lives of our team members, customers, and the communities in which we live and work.  Many of our team members were referred by their friends and families who are already a part of the Great Northern team.

Position Summary

Under general supervision, the Account Specialist works with the team to perform a variety of graphics, structural, pre-production, and sales related tasks as well as support functions to meet and exceed customer expectations. Works internally and externally to improve the customer experience and revenue growth.

All job responsibilities are to be performed in strict adherence with the Company’s Mission/Values Statement and in accordance with established standards for external customers as well as internal customers.

Pay/Schedule

• Dependent upon experience & qualifications
• Monday – Friday, in office position   

The Benefits of Great Northern

• Competitive 401K match and a historically generous profit-sharing retirement savings contribution

• Paid time off accrued during your first year of employment
• Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs
• Clean, comfortable breakroom
• Opportunities to advance your career and compensation level
• Annual merit increases as well as market benchmarking to ensure competitive wages

Opportunities for Growth

You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay.  Furthermore, you can grow your career with Great Northern through advancement opportunities available at our facilities both locally and nationally.

Expectation

To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.

We are a Tobacco free campus

Great Northern is an Equal Opportunity Employer

Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.