Director - Enterprise Data Program Management - Hybrid

TITLE: DIRECTOR - ENTEPRISE DATA PROGRAM MANAGEMENT
STATUS: EXEMPT
REPORTS TO: SVP - CORPORATE STRATEGY
DEPARTMENT: CORPORATE STRATEGY
JOB CODE: 11685

PAY RANGE: $152,300.00 - $170,000.00 ANNUALLY

GENERAL DESCRIPTION:

The Director, Enterprise Data Program Management will lead and oversee the fulfillment of objectives related to the Enterprise Data Management Program (Program). This includes intake and scoping for data initiatives, business case development, program governance, program metrics and reporting, and communications. The Director, Enterprise Data Program Management will facilitate program outputs, including data product projects. The ideal candidate will have strong communication and project management skills and be comfortable working with a mix of technical and non-technical stakeholders. They will have experience in either program or product management and may have experience building and/or leading data strategy or data governance programs focusing on such principles as data risk management, data quality, or data product management.

TASKS, DUTIES, FUNCTIONS:

1. Develop and implement a comprehensive enterprise data management and analytics roadmap that aligns with the Credit Union’s strategic priorities
2. Facilitate a robust intake and scoping function to capture and articulate business priorities and related initiatives that require Data and Analytics support
3. Develop, implement, and manage an effective prioritization process for data and analytics program, projects, and activities (PPAs)
4. Ensure seamless integration of data programs, projects, and activities into existing processes, practices, and technology infrastructure
5. Coordination with all Enterprise Data Management stakeholders to develop and implement repeatable processes for continued program success and evolution
6. Perform Project Management related to Data & Analytics initiatives as appropriate, ensuring stakeholder engagement and alignment, status updates, and issue escalation
7. Facilitate updates, support, and ensure alignment with the Enterprise Data Governance Council
8. Design program success measures and metrics aligned to organizational goals, and communicate progress and related reporting to Enterprise Data Management Stakeholders
9. Communicate and coordinate effectively with various business groups and corporate functions to continually evolve the Enterprise Data Strategy in alignment with the strategic priorities of the Credit Union
10. Directly support execution of the Enterprise Data Management Program through cross functional partnerships, including Data Governance and Information Technology partners
11. Other general ongoing program management and communications responsibilities as they relate to the Data Strategy
12. Enhance the above with a focus on continuous improvement
13. Execution of the above with an emphasis on accuracy and timeliness of meeting deliverables on prescribed timetables / calendars
14. Handle other duties as may be assigned.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:

1. Effective oral and written communication skills required to manage and evaluate staff, create presentations, prepare reports, write recommendations, execute analysis, and accomplish other managerial functions listed.
2. Must possess sufficient manual dexterity to operate an on-line computer terminal and other standard office equipment.
3. Reliable leader with ability to maintain the highest level of integrity and trust. 

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

1. INTERNAL:  All levels of staff and management.
2. EXTERNAL:  Members, vendors, suppliers, volunteers, external auditors, professional and community organizations, and law enforcement agencies.

QUALIFICATIONS:

1. EDUCATION: Bachelor’s degree, preferably in a Management Information Systems, Information Security, Information Technology, Computer Sciences field, or equivalent job experience.
2. EXPERIENCE: 7+ years of experience with data management and oversight experience and 5+ years coordinating projects, programs, and/or products across multiple teams/constituents. Additionally, 5+ years of direct people management experience.
3. KNOWLEDGE/SKILLS:
   • Knowledge of data related government regulatory requirements and emerging trends and issues.
   • Knowledge of data governance procedures, business and technological concerns relating to corporate information asset management, and data protection techniques

• Experience leading or managing programs related to data platforms, data products, data governance, and/or data strategies
• Excellent written and verbal communication skills with an ability to summarize complex concepts
• Excellent organizational, multitasking, and prioritization skills with an ability to coordinate and delegate across functional groups
• Familiarity with both Agile and Waterfall project management methodologies
• General understanding of data systems, data structures, and data analysis including artificial intelligence a plus
• Interpersonal and relationship-building skills – with an ability to influence
• Must be comfortable speaking to senior management and presenting ideas
• Ability to run meetings across diverse functions, locations, and businesses
• Bachelor’s degree required, technical or advanced degree a plus

PHYSICAL REQUIREMENTS:

1. Prolonged sitting throughout the workday with occasional mobility required.
2. Availability for emergency and on call duty 24 hours a day, 7 days a week, as needed.
3. Occasional travel may be required.
4. Corrected vision within the normal range.
5. Hearing within normal range.  A device to enhance hearing will be provided if needed.
6. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
7. Unusually long work hours may be required to accomplish tasks.

THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE.   HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.

REV. 5/29/2024