Donation Field Supervisor
We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact Recruiting@evergreengoodwill.org for any assistance or accommodation requests.
Job Title: Donations Field Supervisor
Job Summary
Responsible for supervising donation station attendants at single or multiple sites. Ensures proper staff levels at all ADC sites. Provides initial and on-going training and supervision for all ADC personnel. Works with Transportation and Donations departments to ensure proper flow of donated goods. Maintains employee morale and conducts periodic performance evaluations as needed.
Pay Range: $22.50-23.50/hour DOE
Essential Functions
Build and maintain internal and external customer satisfaction.
Complete operational requirements by scheduling and assigning employees.
Manage employees, equipment, facilities and logistics for each ADC.
Set expectations, instruct, coach and identify employee training needs.
Responsible for interviewing and hiring.
Resolve workplace problems by addressing issues that impact employee performance and productivity. Partner with Donations Manager and Human Resources when appropriate.
Prepare and maintain reports and data by collecting, documenting and summarizing information.
Complete projects by planning, organizing and monitoring assignments.
Maintain a clean work environment.
Upholds safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.
Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Minimum Job Requirements
Education: High School Diploma or Equivalent
Experience: 2 years donations experience, including supervisory experience.
Specific Skills/Knowledge/Licenses: Valid WA State driver’s license with good driving record. Basic understanding of Microsoft Office products (Word, Outlook). Proven ability to provide excellent customer service.
Essential Physical Abilities:
Lifting and carrying 40 – 60 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers;
Standing for long periods of time; Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders;
Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).
Essential Mental/Sensory Abilities:
Able to become certified for forklift driving
Organizing, sorting, categorizing, counting, adding, subtracting
Interpreting data
Problem Solving
Written and verbal communication skills
Working Conditions:
Outdoor and warehouse environment, temperature varies, exposure to dust. Must have reliable transportation as this position requires regular travel to various locations.
General Description of All Benefits
- A health plan that includes medical, dental, vision and prescription coverage
- 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
- Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
- Flexible Spending Accounts (FSA) Plan
- Roth and 403(b) Retirement Savings Plan program
- Paid vacation, (9) holiday and sick time
- Limited paid time off for Jury Duty and Bereavement Leave
- Employee discounts
- Employee referral bonus
- Employee Assistance Program (EAP)
- Mentorship Program
- Career Advancement Opportunities
- Paid Job Training
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.
Other details
- Job Family Donations
- Job Function Hourly
- Pay Type Hourly
- Min Hiring Rate $22.50
- Max Hiring Rate $23.50
- Donations Ravenna, 4637 Union Bay Place NW, Seattle, Washington, United States of America