Donation Station Attendant

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility.

The Donation Station Attendant is responsible for accepting donated goods from the public and providing excellent customer service.

Pay Range: $19.97-20.97/hour DOE. 

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. 

• Greets donors in a prompt, friendly, and courteous manner; unloads donations from vehicles and offer tax receipts.
• Evaluate donated items to determine if acceptable for donation.
• Sort donations into assigned categories and pack safely into container(s).
• Inform supervisor of status of station, container footage, and condition.
• Maintain accurate donor tallies and other support duties.
• Maintain accurate and timely loading check lists.
• Maintain clean and safe work environment.
• Identify and properly dispose of garbage and process recyclable material.
• Build and maintain internal and external customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• If applicable: Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards.*
• Must maintain reliable attendance.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• No previous experience or education required
• Ability to read, speak and write English and perform basic math skills
• Ability to work with a diverse team

Certificates, Licenses, or Registrations:

*Forklift certification optional; must meet eligibility requirements.

Computer/Technology Skills:

• Ability to use a mobile phone

Physical Demands:

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 40-60 pounds.  The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities:

• Organizing, sorting, categorizing, counting, adding, subtracting
• Recording data
• Problem Solving
• Team player
• Communicating with the public
• Creating written communication