Quality Assurance Coordinator - 1st Shift
Founded in 2009 and headquartered in Downers Grove, IL we are a world-class contract manufacturer producing wholesome baked goods, snacks and packaged foods for many of the world’s leading food companies. As one of the largest and fastest growing food co-manufacturing companies in the US, we are the proud owner and operator of over 35 facilities globally. Our nearly 10,000 employee-strong organization is leading the way and setting new standards for quality, safety, flexibility and efficiency while feeding families around the globe.
Hearthside’s exceptional growth stems from its ability to address real-world problems for customers of all shapes and sizes, and by our resolute commitment to our belief that there are no great companies without great culture. Our culture of personal empowerment enables growth, learning, and continuous improvement every day!
What We Want to Give You:
We offer a competitive wage and wide array of benefits including:
• health/dental/vision insurance • 401(k) retirement plan • flex spending accounts • short & long-term disability • paid holidays and vacation • bonus opportunities (referral, production, etc.).
Job Summary:
The Quality Assurance Coordinator assists the QA Manager by performing clerical duties and special projects. Coordinates, organizes, and maintains documentation (paperwork). Assure paperwork documentation has been verified. Maintain data entry into the computer systems and programs per customer requirements. Work with QA team and other department personnel to meet requirements, assignments, and responsibilities.
Job Duties and Responsibilities:
- Cover all food safety and quality responsibilities in the absence of the QA Assistant Supervisor
- Assist the Quality technicians in their tasks as necessary when additional production is scheduled that is beyond the coverage capability of the current level of technician staffing
- Organize and file QA documentation after verification for compliance to customer and regulatory compliance.
- Maintain QA files for lot control and in-process checks
- Assist QA inspectors, and provide support inspection coverage when necessary
- Participate in Mock and Customer requested Trace Recall Drills as requested
- Daily hold documentation records and file
- Coordinate, control, and manage sample/retention programs as per the customer requirements
- Maintain and coordinate sample retention storage area. Work with QA Assistant Supervisor
- Responsible for shipment of customer samples, per required specs, and other items directed by Supervisor
- Submit data report into computer system
- Maintain hold inventory records
- Assist Supply Chain personnel as requested
- Supply QA documentation to Supply Chain
- Review and maintain "First Article" reports
- Monthly reports (QA Metric and KPI measures)
- Perform other duties per Supervisor instruction
- Monitor and assist Quality Assurance Technicians performing in-process quality checks at the packaging lines as necessary
- Assist in coordinating Quality Assurance Department scheduling to assure adequate coverage
- Review daily paperwork for completeness and process compliance
- Employee hours reporting and overtime compliance
- Participate in sensory and finished product review/scoring as required
- Maintain records for weekly environmental monitoring and/or clean equipment swabs as required
- Assist Quality Assurance Manager in maintaining Department metrics and continuous improvement initiatives
- Assist in new product executions as requested
- Monitor rework processes for conformance to standards
- Perform additional duties as requested by the Quality Assurance Manager
Minimum Qualifications:
- High School Diploma or GED required with a preference for a post high school degree
- Ability to speak, read and write in English. Bilingual capabilities are a plus
- Knowledge of Word, Excel and Outlook
- Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong communication and the ability to work without direct supervision
- Good organizational skills are required
Work Environment and Physical Demands:
Multi-shift production operations may be expansive, noisy and vary in temperature from refrigerated environments, ambient or warm in summer months depending on facility. In addition, some facilities are multi-level and may require ascending or descending stairs.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to handle product, record information and collect samples of various types. Specific vision abilities required by this job include color vision and ability to correctly transcribe multiple digit numbers without error.
Other details
- Job Family Quality
- Pay Type Hourly
- Itasca, 1220 N Meacham Rd, Itasca, Illinois, United States of America