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Employee Relation Specialist (NJ/CA/GA) - Must speak English, Spanish, Korean

300 Chubb Ave, Lyndhurst, NJ 07071, USA Req #7
Tuesday, November 14, 2023

"We enrich lives with our Asian heritage, food and culture" is the vision of H Mart.

Position Description:
An Employee Relations Specialist manages a company’s relationship with its employees. You oversee this relationship from the hiring process to current employees to the exit
process. In order to manage employee relations, you participate in recruitment and hiring, compensation and benefits, communicating Human Resources policies, conducing exit
interviews and ultimately analyzing employee data and make recommendations to management. Accordingly, an Employee Relations Specialists work in conjunction with and
support the Human Resources department. You work with executive management in an advisory capacity. You analyze job listings in order to identify these core duties and responsibilities.
Responsibilities, but not limited to:
  • Organizes and updates employee files.
  • Track employee progress, noting promotions, recognition and policy violations and documenting them accordingly
  • Ensure that former employee files are maintained according to law.
  • Advertise positions, identify and communicate with potential candidates.
  • Conduct interviews, perform employment verification and background checks and assist with notifying candidates with their decision.
  • Works with other human resources staff members to complete the hiring process including completing and filing all hiring paperwork.
  • Educating employees in regards to compensation, benefits and company policies and designing and implementing the orientation and training process.
  • Act as a liaison between employer and employee, overseeing employee relations.
  • Receiving and effectively handling employee complaints, escalating these complaints to the level of disciplinary or legal action when necessary
  • Updates employees with any changes in company policy, advising supervisors on treatment of staff and company policies, responds to employee violations of policy and generally helps to resolve conflict in the workplace.
  • Facilitate the layoff, firing or departure process of employees who leave voluntarily.
  • Conduct exit interviews and administer severance, and often they assist with firing decisions and notification of termination.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. 
  • Perform HR duties such as dealing with under staffing, refereeing disputes, firing employees and administering disciplinary procedures 
  • Research, design and implement learning and development programs
  • Document all investigative activities. 
  • Domestic travel required
Qualifications / Skills:
  • Empathetic individuals with great interpersonal skills
  • Must exercise good judgment and problem solving skills in order to regularly resolve conflicts.
  • Friendly and persuasive, trustworthy by both employee and employer to work as a liaison.
  • Having Human Resources experience
  • Demonstrating a solid knowledge of employment law
  • Showing proficiency in Microsoft Office applications, such as Excel and Word
  • Demonstrating an ability to work with confidential information
Education and Experience Requirements:
  • Bachelor’s degree in human resources, or a related field
  • 3+ years human resources experience
  • aPHR or PHR certification preferred
  • Strong written, verbal, presentation & persuasion skills in at least 2 languages is required (Korean, English and/or Spanish)
Work Hours & Benefits :
  • MON-FRI, 9:00am to 6:00pm
  • Company provided Lunch
  • Health Insurance Coverage
  • Dental and Vision Coverage
  • PSL / PTO
  • Paid Holidays per company policy
  • Celebration & Condolence Benefits per company policy
  • Eligibility to use Company owned Resort per company policy
  • 5% Employee Points program with H Mart Smart Card
  • 300 Chubb Ave., Lyndhurst, NJ 07071

H Mart is an Equal Employment Opportunity Employer.

H Mart is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender, gender identity or expression, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, status as a Vietnam Era or disabled veteran, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing undue hardship on H Mart. Please inform our Human Resources Department or the Store Manager if you need assistance completing any forms or otherwise participating in the application process. All your information will be kept confidential according to EEO guidelines.

Other details

  • Job Family Administrative
  • Pay Type Hourly
  • Travel Required Yes
  • Travel % 70
Location on Google Maps
  • 300 Chubb Ave, Lyndhurst, NJ 07071, USA