Collections and Recovery Officer

Reporting to the Credit Operations Manager, this position is responsible for utilizing internal and external resources to minimize charge-offs and to maximize recoveries. Provide collection services for troubled loans, recover charged-off portfolio balances; prepare related documentation for assignment to attorneys, collection agencies and Bankruptcy Court.  Process payments, expense invoices and general ledger entries related to troubled loans and Other Real Estate Owned (OREO) properties.

Bachelor’s degree in finance, accounting, economics, or business preferred or equivalent work experience. Three years of lending or collection experience with supervisory, workout, and litigation experience. Must be able to operate effectively with troubled borrowers who are under highly stressful situations.  Must have strong oral and written communication skills, strong PC skills; working knowledge of all common Office applications (i.e. Word & Excel) and internet application, strong team player, strong organizational skills and detail oriented with ability to prioritize and handle multiple tasks, ability to work effectively under pressure and to meet deadlines. 

Benefits

• Generous group medical, dental, vision and drug benefits
• 401(k) plan for eligible employees, with matching and immediate vesting
• Educational assistance
• Paid time off, including vacation, sick leave, holidays and birthday
• Bank-paid life insurance
• Free checking account and safe deposit box
• Special home and auto loan financing programs
• Opportunities for advancement
• Competitive salaries

About Working with Us

Hawaii National Bank is known as the Home of Warm-Hearted Bankers. We are a locally-owned family business that has become a family. We foster a friendly and supportive work environment, value open communication and the sharing of ideas, and are continually striving to improve ourselves and our organization. From Day 1, employees are mentored by some of the best in Hawaii’s banking industry. We take the time to strengthen your existing interests and encourage the development of new skills. Our close relationships, with each other and with our customers, and our commitment to our communities have set us apart for more than 60 years. Join our team today!