Managing Director of Data Infrastructure & Analytics

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview

Are you a passionate leader who values customer service, accountability, responsiveness, and innovation? Do you believe in mission-driven work and maintaining high-quality standards? Do you excel in providing thoughtful and caring leadership to drive data infrastructure and platform advancements?

As a leader in our healthcare nonprofit, you will be at the forefront of our dynamic data infrastructure and analytics team. Your mission will be to shape and implement a vision for how data is consumed and used across our agency, ensuring it aligns with our goals and enhances client outcomes. You will engage with diverse leaders and stakeholders, fostering a data-driven culture and building a framework that meets our agency's needs.

We seek a self-starter who thrives on the success of their team, displaying collaboration, insight, and organization. If you are committed to turning vision into reality and passionate about making a difference, then this is the job for you.

The Managing Director of Data Infrastructure & Analytics will lead and manage the data infrastructure and analytics team. They are responsible for working with the VP of Systems Integration and Innovation to develop and implement a data vision and roadmap for the organization. These responsibilities will include driving and overseeing the data lifecycle from acquisition and preparation through evaluation, optimization and impactful presentation. As part of this process, the Managing Director of Data Infrastructure & Analytics will need to establish relationships and work with end users and business partners to define agency data needs and utilize that information to direct data strategy.

As part of a dynamic team, the Managing Director of Data Infrastructure & Analytics will need to optimize data infrastructure, building high-quality and timely data as a single source of truth, while assembling easy-to-use and scalable data products to improve agency function and growth. This position will need to balance urgent, in the moment, data requests with the long-term needs identified on the data roadmap. Finally, this position will need to take lead in cultivating and fostering a constructive, collaborative and effective culture within the data infrastructure and analytics team, ensuring the team can reach their full potential. 

The Data Infrastructure & Analytics Team is in charge of all data operations, including but not limited to securing, preparing and modeling data sources as well as developing, optimizing and deploying analytical models and tools. We are a dynamic, conscientious and mission-driven department with a goal to support the agency in providing high-quality, effective client and patient care throughout our programs.

Key Areas and Responsibilities:

• Lead and manage the data infrastructure and analytics team
• Work with end users and business partners to define agency data needs and use it to direct data strategy
• Communicate complex concepts clearly and effectively to users, regardless of data background
• Cultivate trusting, accountable internal team culture and encourage agile problem-solving
• Develop long-term, stable data infrastructure entities and decompose key metrics to understand performance and identify opportunities
• Understand and manage data lifecycle from data acquisition to evaluation and analytics
• Engage end users and stakeholders on product development and implementation
• Transform various data sources into user-friendly datasets/dashboards to track key trends
• Leverage the prowess of data warehousing and visualization to inform organization strategy
• Develop and nurture networks with strategic partners in the behavioral health and primary care fields

Education and Knowledge, Skills and Abilities

Required:

• Demonstrated ability to complete complex, multi-departmental projects
• Legacy of building great relationships where people felt excited & motivated to participate
• Proven experience with data querying languages (e.g. SQL) and data processing in databases
• Demonstrated experience taking user requests for data from conception to adoption
• History of building teams with a culture of operational excellence, customer service, and growth mindset

Desired

• Experience working in community healthcare setting

Knowledge Required:

• Culturally competent and able to work with a diverse population.
• Strong in SQL Skills
• Robust project management skills
• Knowledge of data pipeline systems from infrastructure to analytics

Desired:

• Knowledge of clinical documentation and healthcare data (BH and Primary Care specific--ICD-10, BH progress notes, treatment plans, etc.)
• Experience working with Power BI and Microsoft ecosystem

Skills and Abilities:

• Experience managing a data infrastructure team
• Experience working with business stakeholders to direct data roadmap and analytic priorities
• Strong interpersonal communication and experience working with cross-functional teams
• Experience developing and driving team culture
• Excellent written and verbal communication skills
• Growth-minded leader able to accept mistakes, learn and grow from them
• Excellent problem-solving and analytical skills
• Strong technical proficiency
• Skilled in emotional intelligence
• Excellent project management ability and experience (managing stakeholders, tasks prioritization, and resource allocation)
• Ability to thrive and adapt in a fast-paced and rapidly growing environment
• Comfortable to work with people from a broad range of backgrounds from highly technical to healthcare professionals and front-line staff