On-Call SUD Counselor

202 E Bellevue Ave, San Mateo, CA 94401, USA Req #723
Friday, March 22, 2024

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve  individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery.  Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
  • Employees qualify for public loan forgiveness programs
  • Training and professional development opportunities
  • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
This is a union position.


Elms Houses is a residential Substance Use Disorder treatment program for women, located in San Mateo County. Our goal is serve clients in an environment where they feel supported and accepted so they can begin their recovery in a safe and peaceful setting. The program is staffed by an interdisciplinary clinical team of substance abuse counselors and a therapist working in coordination with medical services.


We are looking to grow our team of Substance Use Disorder Counselors at Elms House, our residential treatment program in San Mateo County. Candidates must have current AOD/SUD registration or certification, skills in facilitating both group and individual treatment services, and experience working with multicultural communities and people impacted by substance use, mental health, and criminal justice issues.


This residential facility operates and is staffed 24 hours a day. 

Key Responsibilities

SUD Counselor I are responsible for assessing client needs and strengths in support of health and recovery. Through counseling in individual and group settings and case management, SUD Counselors assist clients in navigating systems of care while providing a supportive treatment environment. 


Individual Treatment Responsibilities: Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Proactively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.


Treatment Setting Responsibilities: Facilitates groups, community meetings and teaches independent living skills in the WRA residential setting. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs periodic house runs to ensure and maintain the safety and security of the facility. Documents and accurately distributes client money, ensures client medications are securely stored and properly accounted for and holds facility keys. As needed, accompanies clients to offsite appointments and transports to recovery support meetings in the community. Participates in handling food and supply deliveries and obtains food from the central location as needed. Attends required trainings and meetings. Assists with and facilitates client celebrations and special events. May work weekends and holidays as needed. Available for on-call duties as needed.


Documentation Responsibilities: Collaborates with treatment team to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Completes release and consent forms as needed. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.


And perform other duties as assigned. 

Education and Knowledge, Skills and Abilities
Education, Certification, and Experience Required:

  • Registration and certification with Drug and Alcohol Certification recognized by DHCS.
  • High School diploma or equivalent.
  • First Aid Certified within 30 days of employment.
  • CPR Certified within 30 days of employment.
  • A valid California driver’s license.


  • Bachelor’s Degree in related field.

Background Clearance:

  • Must not be on active parole or probation, clear with OIG database.
  • Ability to obtain and maintain satisfactory background check.
  • Ability to obtain and maintain live scan clearance.

Knowledge Required:

  • Culturally competent and able to work with a diverse population.
  • Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.

Skills and Abilities Required:

  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
  • Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills.
  • Integrity to handle sensitive information in a confidential manner.
  • Action oriented.
  • Strong problem-solving skills.
  • Excellent organization skills and ability to multitask and juggle multiple priorities.
  • Outstanding ability to follow-through with tasks.
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed.
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations .
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.


  • Knowledge of co-occurring disorders and trauma informed treatment.
  • Knowledge of Clinical documentation (treatment plans, progress notes etc.).
  • Experience working with criminal justice population.
  • Bilingual. 

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $29.00
  • Max Hiring Rate $36.00
Location on Google Maps
  • 202 E Bellevue Ave, San Mateo, CA 94401, USA